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General conditions
Arrivals and departures: the rooms are considered as reserved from 2 p.m. on the day of arrival until 10 p.m. of the day of departure
Means of payment: cash is accepted for up to € 999.00. Above this figure payment is by cheque.
Pets
In order to allow customers to have their 4-legged animal friends with them in the hotel or the campsite, we also accept pets, with a minimum extra cost per day. On the banks of Lake Ledro there is a beach where you can take your small and big friends with no problem!
Tourist tax
On 1 November 2015 the Autonomous Province of Trento introduced a provincial tourist tax, according to the provisions of Provincial Law 8/2002, article 16 bis.The tax is due from all those staying overnight in accommodation situated within the province, for a maximum of 10 consecutive nights at the same facilities.
THE AMOUNT OF THE TAX DUE FOR THESE ACCOMMODATION FACILIITIES IS 0,70 EURO PER PERSON/NIGHT.
The following persons are exempt from the tax:
Children under the age of 14;
Those undergoing treatment at public and accredited private hospitals which have agreements with the national health service in the province;
Those accompanying patients hospitalised in public and accredited private hospitals which have agreements with the national health service in the province, up to a limit of one accompanying person per patient;
Civil defence workers and members of the police, armed forces and fire brigade if they are staying at the accommodation facilities in order to carry out their duties;
Applicants for international protection, unaccompanied foreign children and the victims of trafficking temporarily housed at the accommodation facilities;
Those staying at the accommodation facilities following measures adopted by the public authorities to deal with emergencies following disasters or events of an extraordinary nature.
