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-GENERAL TERMS AND CONDITIONS RENT FOR MOBILE HOMES ,PITCHES AND LODGE TENTS -
Reservations are accepted for a minimum of 2 adults.
The present sales terms and conditions rule all the stays sold. They are included in the contract binding the Camping St.Michael and the customers.
The clients agrees to acknowledge these terms and conditions prior to any booking request for a stay concerning himself and any other person enjoying the stay included our internal regulations
According to the law in force, the present terms and conditions are available for the client for information only and prior to any contract for holiday purchase.
The names inscribed in the reservation cannot be changed.
The terms and conditions are available on written request to the Reception office and are completely accepted by all customers .
Paid services (not mandatory)
Sheets rent
Towels rent
Hot-shower and hot water for dish for Lodge Tents and Pitches .
Use beach umbrella and deck chairs on our beach (if not included).
If the accommodation not left in good clean conditions, an extra cleaning fee of € 50.00 will be charged.
- SWIMMING POOL HOURS -
JUNE-SEPTEMBER
Morning 09:30 a.m. - 01:30 p.m.
Afternoon 02:30 p.m. - 06:30 p.m
JULY - AUGUST
Morning 09:30 a.m. - 01:30 p.m.
Afternoon 04:00 p.m. - 08:00 p.m
- TARIF SWIMMING POOL -
Morning € 1.00
Afternoon € 1.00
Baby (0-2 years) free
IT USE COMPULSORY TO WEAR THE SWIMMING CAP
The price includes use of pool sun beds (subject to availability).
We do not accept reservations for different names than names declared in the booking form for this bookings cannot be surrendered to others.
To confirm reservation it is compulsory (only for person that making the payment of the deposit by bank transfer) to send copy of trasfert money by email (PDF).
Booking will be confirmed when is received a deposit by bank transfer.
Without receiving the email (PDF) within the due date it is not confirmed
We inform that if we won't receive any communication from the client for possible delay of arrival in reference to the date of booking, from the hours 18,30 of the same day the booking won't be more valid and the client won't have any right anymore.
If guests should anticipate the departure day no refund is given and more persons registered in the contract cannot be replaced by other people(contract concluded).
Whoever is expelled by the Camping Village it will have nothing to economically pretend for the anticipated stay.
FINAL PAYMENT AT CHECK-IN.
The change of date of the reserved vacation , if that is the same amount or higher will be possible in reference to our availability with payment of an penalty euro 20,00 for administrative expenses within and not over 21 days to the date of arrival booked while for each change of administrative type, after that will be accepted by reception, will be charged euro 10.00 for administration costs .
Children of any underage including babies accompanied by parents must be in possession of their proof of identity with photo in order to make the check-in.Children not accompanied by a parent or legal guardian may be accepted only after having produced an authorization form signed by one parent allowingthe stay of the child (that we can send on request) together with the own identity document and a copy of the identity card or passport of the parent / guardian.L.D. 23/05/2011, n ° 79 Interior Ministry Circular No. 400 / A / 2012 / 23.1.3 of 05/03/2012.2. The deposit will be refunded as provided in this contract. It is obligatory to deliver a valid document of identity to the Reception (passport, identity card or driver's license ) for every guest. The documents will be held back for the necessary time required by the operators of the Reception to conclude the administrative registration operations. Customers , who should exit at 6.00 am to take the ferry at Livorno Port, have to communicate it to the Reception and take pitches with the initials PIT indicated by the Reception while for the accommodation it is mandatory to park the car outside of the Camping Village
The Mobile Home, the Lodge Tent and the pitch are assigned by the Reception.
The loss of the Chip or of the Camping Pass involves a payment of € 10,00.
In the price the Tourist Tax is not included € 2,00 per person per night for up to 5 nights.In case of cancellation already booked, the deposit paid will be returned to the client, in different percentage depending on arrival date of written communication:
•30 days before arrival:refund of 60% of total deposit.
•15 days before arrival:refund of 40% of total deposit.
•0-14 days before arrival:no refund.
Any economic reimbursement agreed by e-mail must be requested by the end of the current season, after this deadline the customer will have nothing more to claim.
ANIMALS ARE NOT ALLOWED IN SIDE THE CAMPING VILLAGE.Our shuttle bus at set times to reach our beach is available exclusively to our customers, it does not work on Sundays and the service will start from 01 June. In the event of temporary suspension for technical reasons, bad weather and/or rain, the service will be suspended and the customer will have nothing to claim as it is a free service.
MOBILE HOMES
The prices is in Euro, including VAT refer to one Mobile Home for max. 4/5/6 persons(nominative (no substitutes).Included in the price:, rent of one umbrella and two beach-chairs on our private beach ,use cold /hot water ,gas,electricity,TV, n. 1 car parking place ,use of our bus-shuttle for our private beach ( No Sunday), air conditioning and V.A.T. No sheets - No blankets- No towels Compulsory final cleaning performed by our staff.
On arrival a guarantee deposit € 100,00 will be requested to the guest for each Mobile Home occupied .
Any damage will be invoiced and added to the price of the stay as well as the cleaning fees if the accommodation is not clean when you leave.
If you cannot attend the inventory of fixtures, your guarantee will be sent back by post or transfer money (excluding bank administration fees).
The Mobile Homes are available up to 4 pm on the arrival day and must be vacated at 10 am on the departure day. During their stay, guests are responsible for cleaning the Mobile Home.
If the accommodation not left in good clean conditions, an extra cleaning fee of € 50.00 will be charged
In the event that the blue Save Energy key, the one attached to the key to open and close the entrance door, is lost, cut or broken, an extra € 10.00 will be charged for each night of stay, calculating the total nights of the booked stay.
Reception:
Check-In 04:00 p.m - 06:30 p.m.
Check-out 08:00 a. m - 10.00 a.m.
EXTRA PAYMENT:
Compulsory final cleaning. performed by our staff.
Rental of sheets and towels (non-compulsory).
LODGE TENTS
The Lodge Tents are available up to 4 pm on the arrival day and must be vacated at 10 am on the departure day. The prices is in Euros, including VAT refer to one Tent for max. 4 persons.
Included in the price: use of our bus-shuttle for our private beach ( No Sunday) , cold water electricity, 1 car parking place near the Lodge Tent .
No sheets - No blankets- No towels .
During their stay, guests are responsible for cleaning the Lodge Tents. If the accommodation not left in good clean conditions, an extra cleaning fee of € 50.00 will be charged
On arrival a guarantee deposit € 100,00 will be requested to the guest for each Lodge Tent occupied .
Any damage will be invoiced and added to the price of the stay as well as the cleaning fees if the accommodation is not clean when you leave. If you cannot attend the inventory of fixtures, your guarantee will be sent back by post or transfer money (excluding bank administration fees.
Reception:
Check-In 04:00 p.m - 06:30 p.m.
Check-out 08:00 a. m - 10.00 a.m.
Compulsory final cleaning. performed by our staff.
Rental of sheets and towels (non-compulsory).
The hot-shower cost EUR 0.50 .
Hot water for dish € 0.20
Beach service: umbrella, sun lounger or deck chair rental.
PITCHES
In the price it is included one Pitch with 01 Caravan01 or Motorhome or 01 Tent 00 Adults 00 Child/ren (03-11 years) ,00 Baby ( 00-02 years) use of the cold water, electric power about 800 watt,toilet paper,free access to our beach(10 minutes on foot), use of our bus-shuttle(2 minutes ride, it doesn't work on Sunday) for beach,wifi in the bar and pool area and n.00 place parking
for auto inside the Camping Village.
check-in 11,59 a.m.- 06,30 p.m
check-out 08,00 a.m.- 11,50 a.m.
Customers who go to boarding at the Port of Livorno will be loacated in specific pitches and can leave at 06:00 in the morning.
EXTRA PAYMENT:
The hot-shower cost EUR 0.50 .
Hot water for dish € 0.20
Tent (max 2/3 Pax) added on the same pitch.
Beach service: umbrella, sun lounger or deck chair rental.
These conditions may be modified.
Reception Office
St.Michael
Camping Village iNTERNATiONAL