Customers reviews
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Michael C
Family with child(ren)
STANDARD Pitch 2/6P
from 28/06/2026 to 04/07/2026
General
We had a wonderful time
Accommodation review
Plenty space and privacy
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Shane O
Family with child(ren)
Lodge PREMIUM Jacuzzi 6P
from 13/06/2026 to 27/06/2026
General
Lovely location and beautiful towns close by. Super football field
The flies/ insects by the pool were horrendous. A gym would be big addition and more sunbeds. More fitness classes
Accommodation review
Jacuzzi and modern mobile
Mobile was not clean when we arrived
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O'Rourke S
Family with teenager(s)
Lodge PREMIUM 4P
from 20/06/2026 to 27/06/2026
General
Access to beach, quality of accommodation, pizza restaurant, nice staff
On the hottest day in French history, you made people leave the pool at 6pm, simply because it is not yet July. I know rules are important, but so is flexibility. I think it was ridiculous to close the pool so early during the heat wave. And to close it early another day for a private party.
Accommodation review
Outdoor shower, air con
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Andrew C
Family with teenager(s)
STANDARD Pitch 2/6P
from 18/06/2026 to 25/06/2026
General
Very little
Layout of campsite is terrible. Very confusing. Poor signage and very easy to get lost. Opening hours of restaurant too short. Very little shade around the pool area
Accommodation review
Had my own caravan
Pretty much everything. I was very glad to leave.
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Hans G
OAP couple
STANDARD Pitch 2/6P
from 18/06/2026 to 23/06/2026
General
Location near the beach and village
the rasin from the trees
Accommodation review
Noce place with shadow
the rasin from the trees
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David M
Family with teenager(s)
LIN ECG PARTNERS
from 11/06/2026 to 19/06/2026
General
Clean well maintained campsite nestled in woodlands in close proximity to a golden beach
Pitches very close together. No supervision or enforcement of noise during the quiet hours. Pool area extremely busy at weekends when numbers seem to treble in size. Queues forming hours before opening times on Saturday and Sundays. After queueing to get access, and having intended to spend the day at the pool, our property was moved by a lifeguard while we were eating lunch at the pool bar. When we returned our sun lounges were occupied by somebody else. No prior warning given that this was a pool policy. Five pools all very small and often crowded and uncomfortable
Accommodation review
Modern and well equipped
Pitches too close together
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Giles W
Couple
Chalet PREMIUM - Swimming pool 4/5P
from 11/06/2026 to 18/06/2026
General
Clean site / friendly reception/ amazing facilities/ beautiful flowers and impressive garden management here . I loved the trees/beach/surf/local area
Possibly a few more staff around to ask for help on the site, or reception maybe could offer to help you. Especially if you need help finding your accommodation for the first time would be appreciated.
Accommodation review
Great place for relaxing and comfortable bed. Good layout and x2 tv was great to be able to watch in bed. Clean on arrival. Left it clean when we left .
Shame a few items missing- sheets/mugs for tea or coffee. (Not espresso small cups). Had x2 Toasters for some reason? And no spreading knives just steak-knives.
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Debra B
Family with teenager(s)
STANDARD Pitch 2/6P
from 04/06/2026 to 16/06/2026
General
The pitch was spacious, toilets and showers spotless. Great watermark on site with restaurants and a spar.
Accommodation review
Spacious and private
Nothing not to like
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emer S
Family with teenager(s)
Chalet PREMIUM - Swimming pool 4/5P
from 07/06/2026 to 14/06/2026
General
Didn’t enjoy at all have been to many camps in Spain and Italy and this one is poor
WiFi was a joke. Worked for 2 days then nothing no internet at all for 5 days. With 3 kids this was not good
Accommodation review
Nice accommodation. But was led to believe there was direct access to beach. However locked gates and massive sanddune
WiFi , beach access
Establishment response :
Hello Emer, Thank you for taking the time to share your feedback following your stay with us. We understand your disappointment regarding the internet connection. Following your report, we did indeed identify a malfunction in two Wi-Fi access points in your area and immediately restarted them, which restored the connection. We are doing everything we can to improve the quality of our network throughout the season without impacting the campground’s natural setting, which is a real daily challenge. We thank you for bringing this situation to our attention, allowing our teams to respond quickly. Regarding access to the beach, our 30-hectare pine forest does indeed offer direct access to the Atlantic coast. Crossing the dune is an integral part of this unspoiled Landes landscape that so captivates our guests. The RESASOL mobile app, available for free, now makes it easy to find your way around the entire property. We’re glad you enjoyed your Premium chalet. Our teams are here to help you plan your next stay and assist you in making choices that meet your expectations. We look forward to welcoming you back, Resasolement, The Camping Le Vieux Port Team
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Nicholas H
Couple
LIN ECG PARTNERS
from 30/05/2026 to 13/06/2026
General
Excellent accommodation, quiet location, responsive staff
End of stay cleaning ?
Accommodation review
Very comfortable, good shower,fully equipped
Not much room in the main bedroom
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Robert S
Family with child(ren)
Lodge Premium 6p Jacuzzi
from 23/05/2026 to 06/06/2026
General
Rural forrest setting with great beach walks and lots of nice restaurants near by. Cycling paths a bonus. Pool complex great for young children.
Expanded on site restaurant menu.
Accommodation review
Master bedroom really good. Kitchen living area very spacious. Jacuzzi really good.
Other bedrooms a little small.
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Ray H
Family with child(ren)
LIN ECG PARTNERS
from 01/06/2026 to 06/06/2026
General
Excellent campsite with excellent facilities. Location is great and staff are very helpful.
The shop could do with an upgrade. Food is quite expensive for what you get in the restaurant. Would be nice to have nightly entertainment during June but understand its still off season
Accommodation review
Stayed with Eurocamp, accommodation was excellent
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Sven A
Family with teenager(s)
Cottage Suite PREMIUM - Jacuzzi® 8P
from 25/05/2026 to 05/06/2026
General
The mobile home we rented (Cottage Suite PREMIUM - Jacuzzi® 8P 8 ppl.) was nice and clean. In case something was missing or there was a problem with the pool it was solved immediately by the friendly staff. The camp ground is really quiet, the pool area has a lot of attractions and the beach is just stunning.
Accommodation review
Spacious and clean, nice whirlpool
There wasn't enough cutlery for eight people and there were no cups
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Richard B
Family with child(ren)
Lodge PREMIUM Dune & Jacuzzi 4P
from 27/05/2026 to 03/06/2026
General
Great facilities and staff
More entertainment in the evening. The quiz was great but the kids would have loved more things like this. Although understand that it’s very early in the season
Accommodation review
Great location layout and facilities
No
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Caroline A
Family with child(ren)
LIN ECG PARTNERS
from 23/05/2026 to 30/05/2026
General
The eurocamp staff were amazing, Aaron McLaughlin in particular was very helpful and kind. The camp was very clean and well run
The spar was poor, over priced out of date food with only one staff member on.
Accommodation review
Spacious and black out blinds were a blessing
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Tanya M
Family with child(ren)
LIN ECG PARTNERS
from 23/05/2026 to 30/05/2026
General
We had the best time. The pool area is fantastic for both children and adults. Short walk to the beach and cabins in the trees just makes it feel really special.
We didn’t have a car and was based at the very top of Orange. It was a huge walk to bins, more areas would be really helpful.
Accommodation review
High quality with lovely decking area
Double bed was difficult to open the wardrobe and walk around the bed
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Robert C
Family with child(ren)
LIN ECG PARTNERS
from 23/05/2026 to 30/05/2026
General
Very enjoyable and fun
No maintenance after 8 pm
Accommodation review
All good
Had a problem with the water supply we had to fix it ourselves as no reception or maintenance service was available in the evening
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Patrick M
Family with child(ren)
LIN ECG PARTNERS
from 10/05/2026 to 17/05/2026
General
Great location, kids really enjoyed the pool. Had a problem with the plumbing after hours but the maintenance man Aaron came and got it sorted.
Accommodation review
Accommodation was clean and had everything you need only thing it could have done with was an oven
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Laura O
Family with child(ren)
LIN ECG PARTNERS
from 01/05/2026 to 04/05/2026
General
Pool, animation, accomodation
Accommodation review
Clean and confortable.
Decking wrong with rain
Establishment response :
Dear Laura, What a pleasure to read that your stay in the heart of our Landes pine forest lived up to your expectations! Your perfect score means a lot to us - it's the best reward for our teams, who work hard every day to make your holiday unforgettable. You were able to take advantage of the essential : our XXL water park, with its heated pools and slides, not forgetting the infectious energy of our entertainment. And what a pleasure it is to know that your accommodation, both clean and comfortable, has provided you with that cocoon of softness we all dream of on holiday. Your comment about the terrace reminds us that the whims of the ocean can sometimes play havoc with our facilities. Our teams regularly maintain the outside areas, and your feedback helps us to prioritise any necessary improvements. If a similar situation arises during your next stay, don't hesitate to contact our on-site teams :, who will be happy to help you find solutions quickly. Have you had a chance to take advantage of our direct access to the beach and stroll through our magnificent Landes pine forest? We look forward to seeing you soon under the Landes sun! Resasolement, Le Vieux Port campsite team
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JJ W
Family with child(ren)
Wooden Chalet 6P
from 04/04/2026 to 11/04/2026
General
Great pools, play areas, desserts and access to beach
Wooden chalet had mouse droppings on arrival, the bbq was missing, microwave didn’t work, and the mattress was unbelievably uncomfortable- so hard
Accommodation review
Large accommodation and nice outside area. Good bbq when we eventually got one. Staff friendly and helpful. Great pools and slides, lovely beach waves are ‘safer’ for younger children as the tide starts to come in later in afternoon.
Fresh Mouse droppings inside kitchen cupboards made me nervous of critters the entire stay- staff did put down poison and clean. The double mattress was so hard it was like sleeping on the floor and the cushions/pillows were so high they had to be removed from bed especially for kids. The microwave turned on but didn’t work- staff replaced this quickly. The plancha was missing and unfortunately was only provided the night before we left but was great to use that night. Low season so not all restaurants were open but those that were had reasonable choice. The spar shop was very expensive
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Craig A
Individual
STANDARD Pitch 2/6P
from 13/09/2025 to 27/09/2025
General
Campsite; tress; facilities; beach right there
All night thumping bass music event for two night in a row? So no sleep! Seriously - don’t want deep bass at 04:30 in the morning. Ruined the holiday.
Accommodation review
My own accommodation so of course its good….
No
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Catrina M
Couple
Wooden chalet for 4/5 people
from 19/09/2025 to 21/09/2025
General
The beach !! Just beautifully wild and easy access.
Check in and out times. A bit if a rip off when paying quite a bit for a bungalow. Can't check in until 4pm, so waste of a day, and have to check out way too early at 10am.
Accommodation review
Clean, comfortable.
As above
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Jenna L
Couple
Emplacement STANDARD
from 08/09/2025 to 15/09/2025
General
Nature, the rabbits and squirrels, the pine trees. The beach, the sun. Going to get a pastry and the shop in the mornings. Sunbathing at the pool.
The pool has been made so large you have to walk quite far to the toilet (which was often for me as I’m pregnant) and walking through the water each time is disgusting, the water was getting very dirty and wasn’t changed enough. Dislike wearing a wristband too, it looks tacky. The large gate/fence around the perimeter and the fact that it closes at night now is strange to me having come to the campsite for 30 years. The staff at the restaurant were rude and told us we could not sit at a table because they weren’t open for food yet even though we were ordering a drink and would have got food
Accommodation review
Selected I don’t know because we had a caravan with euro camp not a pitch, it was fine
Linen provided was not that nice
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Chloe N
Family with child(ren)
Emplacement VIP120
from 23/08/2025 to 30/08/2025
General
Beautiful setting, good location near the beach. The site was well maintained.
The area where the classes took place was filthy with chewing gum all over the floor which wasn't pleasant when doing classes lying on the floor like pilates. We stayed at the end of August but the pool was too cold to use most days. The shop was very expensive.
Accommodation review
Eurocamp, was very nice.
How far it was from everything
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Patrick D
Family with child(ren)
Emplacement STANDARD
from 28/08/2025 to 02/09/2025
General
The pool area and beach remain great in good weather
The cost of activities on site including hire of equipment is prohibitive. Restaurants had limited children's choices. The cost of the car wash/vacuum tokens is far too high and a minimum of 4 which is insane. There are only two electric car charging points which is not enough. Very limited options in the rain.
Accommodation review
Beds were fine.
Expensive, for what it is. The fact it rained constantly so the pool and beach were no-go areas, and you have to clean the whole place at the end when it was impossible to keep sand out, and nothing dried (and the radiators wouldn't turn on) means I would have been better off staying in a hotel
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James W
Family with child(ren)
Emplacement STANDARD
from 23/08/2025 to 30/08/2025
General
Really enjoyed it, very relaxed, had everything we needed and the kids had a great time too.
A little pricey in the bars and restaurants. If a bit less, would have dined out more
Accommodation review
Clean, tidy, nice location
Master bedroom was very small to walk around the beds. No oven or bbq facility at the lodge ,
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Sarah O
Family with child(ren)
Emplacement STANDARD
from 12/08/2025 to 16/08/2025
General
The pool area is excellent.
My 8 year old’s bike was stolen overnight from outside our mobile. I was told it was my fault for not locking it, and that there are thieves in the campsite. It was always locked at communal areas like the pool, restaurant, beach, but having stayed in campsites all over France we have never had to lock children’s bikes outside our mobile. There should be warnings around the campsite of thieves in operation, and heightened security. We received little comfort from the very rude Eurocamp rep or reception staff. A big, soulless, campsite, with little personal interaction or care from staff.
Accommodation review
It was clean and comfortable.
Eurocamp reps were unfriendly, unhelpful and very rude.
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Elliott B
Family with child(ren)
Emplacement STANDARD
from 22/08/2025 to 29/08/2025
General
The pools were amazing also the slides , everything was clean and tidy and the staff were helpful
Maybe add a slightly different option for food , found not much choice for children, and cafe at pool area was extremely expensive for a family of six .
Accommodation review
Clean and comfortable
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Charlotte A
Family with child(ren)
Emplacement STANDARD
from 11/08/2025 to 28/08/2025
General
Absolutely fantastic park as a family of 6 we had a great time
More entertainment in English
Accommodation review
Roan accommodation was excellent
Some more wardrobe space would be good
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Dean J
Family with teenager(s)
Chalet PREMIUM - Swimming pool 4/5P
from 17/08/2025 to 27/08/2025
General
The premium chalet was spotlessly clean and a great base for our holiday.
Our specific chalet backed onto a camping pitch - this did not help with the Premium positioning; a less respectable neighbour than the one we had would have been an issue.
Accommodation review
Chalet great with majority of facilities present. Pool was great, also good to see it cleaned and maintained during our stay.
The chairs on the deck might look in keeping with the chalet overall, however were so uncomfortable to sit on for any length of time. They are not conducive to long and lazy evenings with family and friends enjoying the overall ambience of the chalet.
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Safiy K
Family with child(ren)
Emplacement STANDARD
from 09/08/2025 to 20/08/2025
General
It was a nice location.
I wish there was a shuttle service to Vieux Boucau as taxi service was awful. It is a long walk to town and the bus stops are not easy to find. We had to pay for wi fi and it was expensive. Wish it was inclusive. I wish there was a long deeper pool for adults to swim.
Accommodation review
The luxury cabin was sufficient for my family.
We had to go to local restaurant for meals and it was the same bland food.
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Paul D
Family with teenager(s)
Emplacement STANDARD
from 20/08/2025 to 27/08/2025
General
Setting, facilities , location , Beach
Food options on site.
Accommodation review
Ok - very close to other pitches. Would go for deluxe next time.
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Zoé B
Family with child(ren)
Emplacement STANDARD
from 20/08/2025 to 27/08/2025
General
The camping resort itself was lovely. The facilities were all great and the beach is absolutely stunning.
The accomodation, the classic caravans are not fir for purpose. The are too small to be usable and the one we stayed in was very dirty and old. The walls were dirty, the furniture had stains on it. The bedroom was so small you only have several.inches between the bed and the wall making it impossible to comfortable change in the room. The childrens bedroom had a bunkbed that wasn't attached to the wall so when my child went to climb up to the top bunk, it tipped over. Also the warbrode in that room is actually blocked by the bunkbed so is unusalble.
Accommodation review
Nothing
Everything! It was dirty, had stains on the furniture and walls. It is visibility very old and in a state of disrepair. It is not fit for purpose as it is so small. There are only a few inchines of space around the bed meaning you can't comfortably walk around the bed, let alone change. There is not room to store your bags, there is no room for you to store food unless it can go in the fridge. The verander didnt have the cover advertised only a small umbrella. It is so small you can't relax anywhere or have usable comfortable areas.
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Leanna H
Family with child(ren)
Emplacement STANDARD
from 16/08/2025 to 26/08/2025
General
The facilities on site our amazing and the beach is incredible and on the door step.
Accommodation review
We stayed with eurocamp and the caravan was comfortable
We had no oven and for the first time we were asked to extensively clean the caravan otherwise we would be fined €150.
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Denise H
Family with teenager(s)
Lodge PREMIUM Jacuzzi 4P
from 09/08/2025 to 23/08/2025
General
Weather and pool
WiFi access, noise!!
Accommodation review
Air-conditioning.
Beds were awful, spent days trying to find a mattress topper, the bed caused agony for 2wks!
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Fergal O
Family with child(ren)
Mobile-home RESASOL 4/6P
from 16/08/2025 to 23/08/2025
General
Really enjoyed the setup, very secure and comfortable. Excellent staff particularly for the kids activities.
The only comment I would make was that there was nowhere to store our luggage when we arrived on the first day while waiting for our accommodation to be ready. We didn't have our own car as we had travelled by rail/taxi. Similarly on the last day we would have used the facilities if we had somewhere to store our luggage.
Accommodation review
Very clean, comfortable and well equipped. Also felt secure.
No
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Will S
Family with child(ren)
Cottage Suite PREMIUM - Jacuzzi® 6P
from 16/08/2025 to 24/08/2025
General
Great as usual. Pool area clean, bar- good food and drinks. Perfect spot in P20. Close to the beach and pool.
The foam party wasn’t on!
Accommodation review
The 2 separate buildings. Kids had a bit of independence. Hot tub was great
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George M
Family with child(ren)
Emplacement STANDARD
from 09/08/2025 to 23/08/2025
General
Very poor for many reasons - will never come again. I recommend others do not also and will do my best to share my experiences
Very poor for many reasons - will never come again. I recommend others do not also and will do my best to share my experiences
Accommodation review
Too small and not safe
Everything - not safe!!!!
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Romana P
Family with child(ren)
Emplacement STANDARD
from 09/08/2025 to 20/08/2025
General
Great variety of water slides and racket sports
The cleanliness of the swimming pool facilities like toilets and restaurant area and drains was really bad! There was also a lack of healthy food options especially for children at all the restaurants.
Accommodation review
The AC
The smell from the shower and toilet after a week. Drainage wasn’t great.
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Kieran O
Family with child(ren)
Lodge PREMIUM 6P
from 09/08/2025 to 16/08/2025
General
Faculties and general cleanliness
After purchasing sweets for the children they were asked to consume their sweets before being let into the arena area - I see no reason why this should be case, kids should be free to consume sweets, after alll they were purchased at a Vieux Port shop.
Accommodation review
Decking area
Quite close to other accommodation and overlooked
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Aoife M
Family with child(ren)
Emplacement STANDARD
from 12/08/2025 to 20/08/2025
General
Beach was a highlight. Beautiful for evening sunsets.
Accommodation review
Clean
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Sarah H
Family with child(ren)
Pitch VIP 120 2/6P
from 02/08/2025 to 16/08/2025
General
Lots of facilities on site and clean facilities, easy access to the beach and the water park was a great addition. Always able to find a sunbed and the water slide queues did not take long.
Very large busy site which has attempted to fit too much in therefore limiting the overall feel. Camping Pitches are smaller than stated and we had a tree at the entrance meaning we could not fit our planned motorhome on the site even though we had paid for a VIP pitch 120m, other pitches of the same where much larger and accessible. Safety of the site with bikes, electric scooters and cars all flying around very quickly made walking around feel unsafe, particularly with small children. The waterpark needs updating, areas of the pool fell off while we stayed making it dangerous.
Accommodation review
Having our own facilities block including toilet, shower and kitchen unit was a luxury while camping.
The pitch was much smaller than the stated 120m, for the price this should be similar to other pitches of the same standard. Ours was half the size of some VIP 120. Having a tree across the entrance to the pitch made it impossible to gain motor access meaning a motorhome could not access the pitch. We understand the site is in a forest however pitches need to be suitable especially for the price of the campsite. Poor response from the reception staff when we highlighted this.
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Leanne B
Family with child(ren)
STANDARD Pitch 2/6P
from 09/08/2025 to 16/08/2025
General
The pool was a good set up
The toilets had pop smeared over the walls. Groups of Young men shouting and playing music in the showers looking over at people in the next cubical. Loud noises throughout the night of drunken teens. Pitches far too small for large caravans. No chance of putting awning out as advertised. Bottles of achohol chucked down. Reception not very helpful and very busy. No parking for caravans on arrival before check in. Very chaotic. Would not return at all. I have pictures of all these issues if you require to see any.
Accommodation review
Nothing
We put in the measurements of our caravan on booking and you put us on the tightest pitch you have on site. Pitch 80 orange should not be a caravan pitch. We had to rely on others to help push our van on/off. Thankfully others that’s were around come to help push it on and all agreed it was a terrible pitch. Cars are just parked on the sides making entrance to pitches very difficult and some routes to pitch were hard to get to due to cars parked terribly. Not one person come to check pitch was ok.
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Jack B
Family with child(ren)
Cottage Suite PREMIUM - Jacuzzi® 6P
from 03/08/2025 to 13/08/2025
General
Location of lodge, style of lodge, closeness to beach and water park. Service from Resasol staff.
The main thing we didn’t like was the fact that the site was in a very public area requiring wristbands to enter areas. It felt fenced in. The Arena was very clinical and the adjacent outside area not a very welcoming space.
Accommodation review
The set-up with separate areas for family and grandparents. Amenities such as dishwasher, air conditioning and jacuzzi.
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Jessica C
Family with teenager(s)
Emplacement STANDARD
from 25/07/2025 to 08/08/2025
General
Amazing pool - spent hours there! Location fantastic with the beach nearby & easy walk / cycle to Vieux Boucau. Loved being able to play tennis, volleyball & football on site.
Accommodation was ill equipped for 6 people for a 2 week stay. Far too small for comfort & no oven or bbq facilities readily available. Restaurants on site were ok but not great - hugely overpriced. Had to pay extra for tennis courts which was problematic in terms of booking (twice they double-booked us!) & also thought it was unnecessarily expensive at €8.50 per court for an hour - it should be part of the inclusive price.
Accommodation review
Location. The cabin was fairly clean but not immaculate.
Far too small for 6 people for 2 weeks. Not comfortable at all - no space to move, no space to cook. No oven or space to bbq. There are communal bbq spaces but these are a short walk from the accommodation & it depends on availability of being able to borrow a communal grill. Had we known this in advance we could have come better equipped, but we had no information regarding use of communal bbqs. The rooms are so small you can’t walk around the beds without stubbing your toe. Living space both inside and on the decking is totally inadequate for 6 people on a 2 week stay.
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Margaret G
OAP couple
Emplacement STANDARD
from 04/08/2025 to 12/08/2025
General
Being in a natural environment was memorable especially seeing red squirrels and a green woodpecker
Mattress coverings made sleeping at night uncomfortably hot
Accommodation review
Good amount of storage space and well equipped
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Lynne T
Family with child(ren)
Emplacement STANDARD
from 04/08/2025 to 11/08/2025
General
The campsite and the location were great
Having to leave the swimming pool by walking through filthy water. Not being allowed to drink anything within the pool complex.
Accommodation review
Roan rep Madeleine was as helpful and kind as she could be
Nothing
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lewis K
Family with child(ren)
Lodge PREMIUM 4P
from 03/08/2025 to 10/08/2025
General
Absolutely amazing and the kids loved it.
Accommodation review
Weather pool and beach
Overlooking the toilet block wasn’t great
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Russell A
Family with teenager(s)
Pitch VIP 120 2/6P
from 26/07/2025 to 06/08/2025
General
Easy access to fantastic beach. Helpful staff and strong staff presence around the site. Well stocked shop and plenty of activities on site. The outdoor cooking set up was brilliant.
Static caravan lacked essential items like a kettle, mugs and wine glasses. The caravan was clean but not spotless.
Accommodation review
As above.
As above.
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nicola D
Family with teenager(s)
Lodge PREMIUM 6P
from 02/08/2025 to 09/08/2025
General
Great location Lovely pool area Big site and busy but quiet at night
Need a more central bar area Entertainment and restaurants away from main site
Accommodation review
Good accommodation with nice balcony
Very close to other caravans Outdoor bar seating area covered in sap not able to use
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Amy D
Family with child(ren)
Emplacement STANDARD
from 05/08/2025 to 09/08/2025
General
gorgeous beach and great facilities for kids
too packed in and accommodation a squeeze. double check in procedure was annoying
Accommodation review
could park next to cabin
it wasnt great. awful mattress with springs poking through, not particularly clean on arrival, holey sheets at £50 and broken parasol
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Sam S
Family with child(ren)
Emplacement STANDARD
from 28/07/2025 to 07/08/2025
General
beautiful resort with so much for the family to do. May and Tara at Eurocamp kids club were amazing
paid baby siting options. earlier evening activities for younger children
Accommodation review
Great space and facilities
O77a - there was a hole under the fridge and a mouse was a able to come in the dishes could have been cleaner. The mattress was not comfy. more bins to make it easier to recycle. closer communal bins
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Tara R
Family with child(ren)
STANDARD Pitch 2/6P
from 27/07/2025 to 06/08/2025
General
Great location, close to beach and many cycle paths which are great for cycling with kids. Our 4 kids loved the facilities especially the water park. Pitches for camping are also a great size and well shaded.
Our youngest aged 4 got lost whilst staying at the site and we found it difficult to find him. I think more visual maps and even paper copies of layout of the campsite would be useful so not to have to rely on the app solely.
Accommodation review
Was a great size and well shaded
A bit far from sanitary facilities especially for younger children at night.
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Matthew T
Family with child(ren)
Emplacement STANDARD
from 27/07/2025 to 03/08/2025
General
Great beach access, good pool facilities, clean well kept site. Kids had lots of fun.
The only negative would be access to football area /skatepark kids have to go through busy car park and feels external to the campsite.
Accommodation review
Accommodation was clean and modern
Quite small and parking was very tight on that particular plot.
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Krzysztof O
Couple
VIP Pitch 150 & Jacuzzi 2/6P
from 20/07/2025 to 02/08/2025
General
In September 2024 I booked a pitch, paid a deposit and insurance in case of cancellation. Within a few months I had to cancel the booking. It was still 2024. The insurance did not work (they did not agree to pay) and the camp site refused to return my deposit, even many months before the start of the 2025 season. Then in May 2025 I tried to book a pitch again and the campsite did not agree to consider my prepayment from 2024 as a part payment of the new reservation. Not nice. Finally we did not go there and will not.
Better attitude towards clients.
Accommodation review
Didi not stay
Didi not stay
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Christopher V
Family with teenager(s)
Emplacement STANDARD
from 23/07/2025 to 30/07/2025
General
Proximity to the beach. Great pool facilities and general camp cleanliness.
Nothing
Accommodation review
Eurocamp mobile home. Classic six persons
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Bernadette M
Family with child(ren)
Emplacement STANDARD
from 23/07/2025 to 30/07/2025
General
This is a beautiful location, stunning beach, fabulous local town with a sandy lake beach. It is a large area so hiring bikes makes it easy to get around. Laundry is expensive. Local Spar shop is reasonable otherwise visit the local town via a short cut route opposite the main car park, about a 30 minute walk. Eating out in the town gives you more variety and better value.
Things that could improve is help getting to your accommodation when you arrive. We had to drag cases through dusty roads in the dark with tired children to walk into dusty accommodation as cleaning essentials were either broken or missing. The toilet smelled so bad the whole holiday. And then help getting back to main reception at the end of the stay would have been amazing.
Accommodation review
Decent size living space
The smells from the toilet. No where to hang towels in the bathroom.
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Paula G
Family with teenager(s)
STANDARD Pitch 2/6P
from 03/07/2025 to 23/07/2025
General
We have stayed before and have enjoyed our previous stay. Unfortunately this year we were very disappointed, items of value stolen, when speaking with staff they laughed and showed no interest. Weed being offered to my 14 Yr. Old son by others clients, children. Staff had no interest in making our stay comfortable and happy, they were cross, bitter and seemed annoyed by having to deal with any issue.
Staff need to have specific training in customer service, more interest in the safe culture of the campsite and it's residents.
Accommodation review
Pitch V82, very good and comfortable.
Bathrooms were filthy, toilets specially.
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Aidan G
Family with child(ren)
COMFORT Pitch 120 2/6P
from 12/07/2025 to 26/07/2025
General
We had great time, the water park they have on site was a big hit with us and With the added bonus of being right next to a fantastic beach. Shop on site very convenient but expensive . Toilets kept nice and clean. Over all we had a great experience.
Not allowed to use your own BBQ. And the BBQ areas could be mulch better.
Accommodation review
We had a great pitch really suited us.
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Mike W
Family with child(ren)
Emplacement STANDARD
from 20/07/2025 to 27/07/2025
General
We loved the location, close to fantastic beaches and lakes suitable for surfing, bodyboarding, paddle boarding and peddle boats. We also loved the site, with superb pool facilities.
We found the restaurants very overpriced which put us off eating out on site.
Accommodation review
We stayed in a Eurocamp comfort caravan. The pitch and deck were great.
The caravan was very small with no oven or dishwasher which we’ve always had previously.
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Isabel H
Family with teenager(s)
Emplacement STANDARD
from 17/07/2025 to 25/07/2025
General
A great site with lovely pool area and easy access to beach. Plenty of activities for active kids. Walking distance of local town with amazing market. Lots of eating options on site and locally. We have older teens who weren’t interested in group activities so can’t comment on that. Would definitely come back.
None
Accommodation review
Plenty of communal space, shaded terrace area. Hedges between neighbours for privacy.
Brand new mattresses which were covered in plastic presumably for hygiene reasons but felt hot and made a noise every time you moved.
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Alice D
Individual
Emplacement STANDARD
from 26/06/2025 to 03/07/2025
General
The campsite was great especially the pools and the pool bar. The Eurocamp team were amazing. Overall it was a fantastic stay
Accommodation review
Accommodation was great
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William S
Family with child(ren)
Emplacement STANDARD
from 08/07/2025 to 18/07/2025
General
Pool complex
Accommodation
Accommodation review
Nothing
All of the accommodation
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Leah K
Family with teenager(s)
Emplacement STANDARD
from 10/07/2025 to 16/07/2025
General
Location, swimming pools, beach
Bikes to hire on site
Accommodation review
Clean and lots of room
Boiling the kettle turned off the oven!
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Mark S
Couple
Emplacement STANDARD
from 04/07/2025 to 11/07/2025
General
An excellent holiday park with everything we hoped for.
The main bar not to play the music so loud. There' are speakers covering all of the seating area At one point we were the only ok nes there and they still wouldn't turn the music down much at all. Ridiculous
Accommodation review
Euro camp static. Very good.
No.
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Eileen M
Family with child(ren)
Emplacement STANDARD
from 29/06/2025 to 08/07/2025
General
Relaxing and enjoyable, felt safe staying there with our little girl
Accommodation review
Quite and practical
No Air con
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Anne M
Other
Mobile-home RESASOL 8P
from 21/06/2025 to 12/07/2025
General
We loved our stay with a multi-generational family. Everyone got what they wanted daily. The kids loved the water park and the grand parents loved the beach. Very relaxing.
Reception could be more informative about future staying offers as when I asked about next year I just got referred to the website.
Accommodation review
Location of the mobile home in the Azur zone was prefect especially with small kids as its close to the water park. Mobile was functional and the outdoor space was a nice size. Beds are comfortable.
The mobile could do with a mop other them a floor rag. The water pressure in the shower was poor and the temperature was not regular. For small kids a gate would be beneficial as the road is busy. Missed a use of a kettle.
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Breeda O
Family with teenager(s)
Emplacement STANDARD
from 27/06/2025 to 09/07/2025
General
Beautiful campsite. Big but never felt packed. Pool area is great. No problem with sun loungers. Lots of slides & pools to choose from. Very clean & well kept. Area is quite remote so a car is advisable. The town vieux bocau is nice.
I feel that this campsite needs to better cater for its international clientele. The bar/restaurant area is very quiet at night. Most entertainment is in French, even though 40% of the residents were Irish. A television that shows sports -soccer GAA etc…- would be a great addition & would definitely liven up the restaurant area…
Accommodation review
Nice clean mobile home. Spacious.
No cover on our deck which was disappointing
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Eileen C
Family with teenager(s)
Mobile-home RESASOL 4/6P
from 03/07/2025 to 08/07/2025
General
Good but a few things could be better. Great pools, slides, spa, resturants, shops
Add black out blinds to windows, mosquito nets, large mugs, cotton sheets, duvet covers, wine glasses. Staff did not have anywhere for us to store our luggage while we waited for our flight. Need more English speaking activities
Accommodation review
Decking and large table outside.
See above the list
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David E
Other
Emplacement STANDARD
from 21/06/2025 to 05/07/2025
General
Location is ok with regards to days out along the coast and to Northern Spain. Proximity to the beach is great. Very friendly and helpful staff, cleanliness of the site facilities in particular the shower/toilet blocks was excellent. The site was far from full as my visit was before the French holidays which was a positive with regards to noise etc. Did not use the pool facilities as we preferred the beach, but did use the spa which was great.
A bit more control of groups of young adults partying late at night. This was only an issue for 2 nights out of 14, so not a disaster, though I would imagine it is more of a problem in high season.
Accommodation review
Close to the access to the beach. The mobile home was exactly what was expected from a mobile home, so no complaints as it met our expectations.
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Sheila O
Family with child(ren)
Emplacement STANDARD
from 25/06/2025 to 03/07/2025
General
The swimming pool and slides.
Better night entertainment. That’s also in English
Accommodation review
It was ok
Couldn’t of been any more further away if tried.
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Alexander S
OAP couple
STANDARD Pitch 2/6P
from 27/06/2025 to 02/07/2025
General
Facilities were clean and beautiful location
Charging families for each extra WiFi connections is not family friendly. We did not use any of the amenities regarding entertainment and the pool area. We would prefer a lower rate that does not include access to those amenities.
Accommodation review
Location, safety, campsite and friendly personnel.
Extra fee for wifi for each family member. Did not use the pool and animation and feel the nightly rate is excessive when not using that. Treatment against bugs and mosquitoes is recommended. The campsite used to have a tractor/train to provide a ride to and from the beach. This is very nice for families with young kids and older guests.
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Keith G
Family with child(ren)
Emplacement STANDARD
from 13/06/2025 to 27/06/2025
General
Fantastic pool and comfortable accommodation. Local beaches and towns are beautiful
Animation is slightly below average and lack of a coffee shop was disappointing.
Accommodation review
Decking area
Toilet and sink were in different rooms.
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Suzanne H
Family with teenager(s)
Emplacement STANDARD
from 13/06/2025 to 23/06/2025
General
The beach is wonderful and water a perfect temperature, good for body boarding. Friendly staff. Local town market was good, super selection of stalls. Local town skate/scooter park is good and close to the site Tennis courts are free in June Site security good
Pool opening times not long enough this was very disappointing and frustrating A very large site to walk around from our accomodation Eurocamp mobiles are not good, too close together, no room for our car because of a tree and absolutely no privacy! (Unit 73B) Dirty dishes.
Accommodation review
Nothing
No privacy whatsoever No room for car because of tree Car stuck out into road (estate car) no room before the decking No room around the mobile Decking received no light Gas boiler from unit in front gassed us every time the occupants used their hot water. Smell of gas and our eyes were stinging! We tried to stay away as much as possible from the accomodation
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Mags S
Family with child(ren)
Emplacement STANDARD
from 19/06/2025 to 26/06/2025
General
The perfect spot to get away, slow down and soak up the peaceful French countryside. The cabins are located in the middle of a forest of high trees. While the place is huge and busy in one way its so peaceful in another way. The pool complex is huge, clean, with brilliant lifeguards...strictly no eating or drinking poolside and you're not allowed wear flip-flops. Pools and slides are brilliant, kids of all ages will enjoy them! Loads of chairs available everyday despite how busy it was.
It was very expensive to eat out and the food was not great- very little choice and most things deep fried so very greasy. The best way to enjoy the holiday is to hire bicycles otherwise be prepared for lots of walking- everyone cycles everywhere. The beach is a good walk away which can be tough in the heat with small kids. The local town is a 20min walk. It was quiet, not much happening around, a few shops and some restaurants, some not opened...maybe because of the time of year (end of June) The nightly entertainment was a huge let down....not good at all. Drinks very expensive.
Accommodation review
The situation of the cabins in the forest is idyllic lovely and peaceful.
No air con made it very difficult to sleep in the heat....so many cabins have no air con so you are reliant on a fan ...if there's one available!
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Martin R
Family with child(ren)
Emplacement STANDARD
from 13/06/2025 to 25/06/2025
General
Pools were great with plenty of beds, campsite well maintained
Entertainment at night was diabolical, virtually nothing on, music for children ended about 8:30 just when most families were only finishing their dinners, restaurant and bar far too expensive compared to other campsites and quality of food in restaurant did not match the price
Accommodation review
Good decking
Tight bedrooms
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Geraldine S
With friends
Emplacement STANDARD
from 12/06/2025 to 19/06/2025
General
It was our first time staying in Le Vieux Port. It was a lovely resort - pine trees and bird song surrounded us. We enjoyed our Premium cabin and in particular the covered decking which was the full length of the cabin. The Eurocamp staff we meet Alyssa and Aaron were most helpful and friendly.
Accommodation review
Our cabin was very comfortable supplied with coffee machine, kettle and toaster as well as a great gas four ringed hobs. The air conditioning was very good and effective, and the mosquito blind on the bedroom windows were terrific.
We had a large fridge in our cabin and not a lot of kitchen prep space - a smaller fridge might allow for more kitchen prep space. A pedal bin with three separate bins would be handy - and assist with the dividing of rubbish. The double bed in the larger bedroom, whilst being a good size meant there was very little space to walk around the bed/access the small wardrobe.
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Ainsley B
Family with child(ren)
Emplacement STANDARD
from 12/06/2025 to 19/06/2025
General
The pool area , everything was flat
Evening entertainment was repetitive. With the soly disco every night except for 1 that was a foam dance.
Accommodation review
Simple had everything you needed
Toilet in the accommodation stank of urine
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Aidan S
Family with teenager(s)
Emplacement STANDARD
from 08/06/2025 to 18/06/2025
General
Parc in general was very clean and well maintained. Our cabin was a bit beat up as the blind was not working properly in the bedroom and lino was lifting in parts of it. Pools and food were top notch as were all the staff.
As the tempature increased guests should have been allowed to wear sliders around the pool deck. Nearly all of our party got blisters on the soles of our feet on one day. Also this information along with no loose swimwear should be sent to guests in advance of arrival
Accommodation review
Run down
Needs a good update
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Lisa E
Family with child(ren)
Emplacement STANDARD
from 08/06/2025 to 15/06/2025
General
Big site with lots to do, swimming complex was fab and short walk to an amazing beach.
More toilets and bins around. Should be a lot to eat and drink around pool. No entertainment every night in June was very disappointing
Accommodation review
Good spot on forest
Sheets were very ripped and marked Not full set of plates not even enough for 4 people never mind 6. Lots of cutlery missing or broken. Major was having no oven very disappointed with that.
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Lorraine A
Family with child(ren)
Emplacement STANDARD
from 13/06/2025 to 15/06/2025
General
The pool area is fab The entertainment is very good Very clean and safe Kids loved the tennis and ping pong area
The bins are miles away, outside of the site.
Accommodation review
We booked a comfort XL mobile with eurocamp
It was so basic. No hairdryer. Old. Not very clean inside.
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David E
Couple
Emplacement STANDARD
from 07/06/2025 to 12/06/2025
General
We had a nice time but the site is very big and the main focus seems to be on customers in cabins, mobile homes and seasonal pitches. Facilities not great for touring caravans.
Better water supplies for touring caravan pitches. Chemical toilet disposal point does not have water tap for flushing so need to use drinking water supply to clean toilet, not good.
Accommodation review
Toilets and showers were nice and were cleaned regularly
Location of rubbish disposal point was not convenient
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John R
Couple
Emplacement STANDARD
from 07/06/2025 to 09/06/2025
General
Showers and toilets ok
Print a map on the back of hand out leaflet.
Accommodation review
Decent size
Sand messy. Site massive, too commercial for us. Like Benidorm on steroids!
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Derek F
Family with child(ren)
Emplacement STANDARD
from 28/05/2025 to 04/06/2025
General
All round a great stay. Although the weather was mixed we had great fun using the facilities on site.
Have an option for indoor activities when wet or thunderstorm.
Accommodation review
I liked the accommodation..
Was classed as a premium mobile home but didn’t know what was premium about it. No hairdryer even though it said it had one. Didn’t like that the sink wasn’t with the toilet. Not very hygienic that you had to walk across the mobile home to wash your hands by passing living area.
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DAVID R
Family with child(ren)
Mobile-home RESASOL adapted to the people with reduced mobility 4/6P
from 24/05/2025 to 31/05/2025
General
A fabulous place to holiday with your family. My wife and I travelled with nine member of our family. We had a great time and the children absolutely loved the place, especially the water park. A beautiful location set in the forest. We are already planning to return next year.
Too many restaurants only available in July and August.
Accommodation review
The fact there was accommodation suitable for a wheelchair user. However I didn't see any others with a ramp, I hope there is more than one.
No options for different types of 'home'. No premium or bigger mobile-homes. The home is a way back from the central area. A lot of wheelchair pushing required. The ramp into the home, at the beginning needs repairing. The bed is too low making it very difficult to transfer.
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Tina D
Family with child(ren)
Emplacement STANDARD
from 24/05/2025 to 31/05/2025
General
We loved the campsite, the whole site is very clean. Our lodge was beautiful and comfy. The beach was amazing and so much fun on the park for kids. We hope to return next year
Accommodation review
Very clean and loved the decking area
-
Thomas P
Family with child(ren)
Emplacement STANDARD
from 24/05/2025 to 31/05/2025
General
Absolutely loved it, there were 24 for of us and the resort was perfect, the kids had the best holiday of their lives!!!!
Accommodation review
Brilliant chalet, lovely quiet and clean.
-
David H
Family with child(ren)
Emplacement STANDARD
from 24/05/2025 to 31/05/2025
General
Well layed out site with great Waterpark facilities! Friendly staff and great atmosphere!
None
Accommodation review
Clean and comfortable
None
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Harriet A
Family with child(ren)
Emplacement STANDARD
from 24/05/2025 to 31/05/2025
General
We absolutely loved our stay at Le Vieux Port. It was incredibly clean with great facilities/activities and friendly staff. My 6yr old son loved the pool and kids club. We loved the proximity to local villages and towns where you could find beautiful markets and excellent restaurants. There’s even a bakery within walking distance.
The on site shop was quite expensive and didn’t have a great range of fresh produce available. Also our accommodation was facing (porch to porch) and very close to our neighbours which was ok as they were lovely but wouldn’t have been great if they were loud and stayed up late.
Accommodation review
The accommodation had everything we needed for our stay and was very clean on arrival. The porch was of a great size and we ate outside for every meal we had there.
For a premium pitch I was disappointed at how close it was to the neighbouring pitch and with very little space in between. Luckily we quickly made friends with our neighbours and were able to share a glass of wine or 2 over the hedge but this may put other people off. The accommodation was also very small inside so as a family of 3 staying here it was functional but I wouldn’t like to be a family of 6 staying there, especially if you were experiencing bad weather!
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Benjamin B
Family with child(ren)
Emplacement STANDARD
from 20/05/2025 to 30/05/2025
General
The place is perfect for families would recommend to anyone
Accommodation review
Perfect for a 5 people family
-
Simon P
Family with teenager(s)
Lodge PREMIUM Dune & Jacuzzi 4P
from 07/08/2024 to 17/08/2024
General
For almost 500 Euros per day, yes 500! staying in a Premium Dune lodge with jacuzzi with 2 bedrooms and 2 shower rooms, kitchen with tiny sofa, and aircon. VERY EXPENSIVE for what it was, especially when the facilities were so crowded that you couldn't get a sunbed by the pools or a meal in the on site restaurants. very poor customer service from management, 6 visits to reception and a day wasted trying to sort out the "guaranteed" wifi in our premium lodge.Manager refused to offer us any refund it was the spa voucher or nothing! He really couldn't care. Expensive food and drink on site
Looks like the management have tried to squeeze in as many lodges and camping spots as possible to maximise revenue but haven't upgraded the facilities accordingly. Guaranteed wifi in our premium lodge didn't work - the engineer told us it has never worked in that area while he worked on site becuase of the location and it needed a dedicated service. It shouldn't be listed as part of the inclusions if it has never worked. Manager told us that it was an added bonus, NO this was listed as included in our package, specifically for 4 devices.
Accommodation review
Basically a small mobile home, clean but compact. to get into bed shuffling sideways was the option. Outside an area of decking with jacuzzi was pleasant plus a randomy placed seating area away from the property next to the road. It was less busy on our road being the park perimeter but surrounding us were tightly squeezed in lodges - so that our neighbour could eat their lunch and see me sitting on the toilet. View was of a fence, behind which was the sand dunes. Beach was great, but very crowded, Lifeguards were excellent as there was a strong current.
Premium doesn't mean premium, expectations not met, and poor customer service to follow. Very poor lighting around site and up to your property front door, No WIFI, Plastic style pillow cases, horrible, had to buy cotton ones from supermarket. Stay in a private Airbnb with your friends instead, and visit water parks and do trips out. Keep your expectations low and you won't be disappointed. Use the restaurants and bars by the lake - much better and a wider selection - only a short bike ride away. Family holiday time is too precious to waste here, We will never return.
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Sarah T
Couple
Emplacement STANDARD
from 15/09/2024 to 18/09/2024
General
If you want a big pool with all the big slides etc, entertainment and gym...this is for you. Its a very big campsite with all the attractions however we asked for a quieter area and had a lovely pitch fairly close to beach access. Gorgeous beach as one would expect in Hossegor. There are some beautiful static homes available to rent right on the beach view, which looked lovely. We'll run, helpful staff and clean facilities.
Accommodation review
Big pitch
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Shirley S
OAP couple
Emplacement STANDARD
from 16/09/2024 to 26/09/2024
General
Accommodation was a long way away from bar etc. we requested a close one as I have bad knees and cannot walk far. reception were not helpful when ask a question and had no idea. Was told to find tourist information. Also didn’t know what was open or when the opening times were. Bar was closed and reception had no idea. It was Eurocamp reps were extremely helpful but the actual camp staff were not
Listen to what customers say and know the information We know it was end of season. There were many caravans empty near bar are but we were told no we cannot have one. All that was open was bar and pool. Surely as paying residents more should be open and supermarket (spar) should at least have basic goods like milk and bread
Accommodation review
We were in a 3 bed caravan. We liked the dishwasher but not in place of an oven. Deck was good nice size
King size bed to big for room could not move around had to crawl onto bed. Caravan was infested with ants
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David M
Family with child(ren)
Lodge PREMIUM Dune & Jacuzzi 6P
from 07/09/2024 to 21/09/2024
General
Accommodation was good. Modern caravan. Lovely hot tub.
Accommodation review
Big caravan , we had 4 adults and 2 children. Hot tub was good
Hot tub was noisy at night. Not just ours but we could hear all the ones in caravans around us turning on and off all night
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Val T
OAP couple
RESASOL tent 4/5P
from 28/08/2024 to 13/09/2024
General
Toilet and bathroom in the tent.
Accommodation faced away from the sun. No sun on the pitch. Therefore we were cold. Opposite pitch was in full sun, but that was for bring your own tent. For our more expensive accommodation, we expected to sit, relax, eat in the sun. Sadly we were disappointed and cold. Noise at night was not dealt with. Music and noise went on until 2am one morning. Another time we were woken by drunks around 2am. Do security mo longer do patrols?
Accommodation review
Shower and bathroom within tent.
Large double bedroom was a tight squeeze to walk around with that wooden box/rail, positioned where it was.
-
Jude A
OAP couple
Emplacement STANDARD
from 31/08/2024 to 07/09/2024
General
The smell of the pine, proximity to the beach, the beach! Lots to do in area. Reps very helpful. Loved that you could borrow/have things that other families had left. Being able to get into caravan on late arrival. Spar - great Selection of bread.
Cleanliness of caravan. Not as good as it used to be. No bbq tools. Had to ask for knives - only 3 available. Men not being able to wear perfectly acceptable swimming trunks.
Accommodation review
Shower good, hot. Fan.
Shower and basin had hair in from previous occupants. Bathroom sink dirty. No oven. Missing equipment, see above. Having to clean at end - used to be included in price.
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Lisa D
Family with child(ren)
Emplacement STANDARD
from 26/08/2024 to 02/09/2024
General
The Parc has activities for all ages and provides off site reliable company’s to attend for all age groups
Accommodation review
We as a 3 generation family attended the Parc we all loved it, we all enjoyed the activities and atmosphere so welcoming definitely will return in the future
-
Helen R
Family with child(ren)
Emplacement STANDARD
from 25/08/2024 to 01/09/2024
General
We really loved how close it was to the beach, the waterpark was great and kept the kids occupied for hours. The staff were really helpful.
The restaurants could be more catered for kids. This is in food options and times of eating dinner. I know europeans eat much later but in the UK kids are used to eating their dinner around 4.30/5pm so 7.30pm eating was tricky. The water parks i think could do with a health assessment, the slides are very fast / have bumps in them that I think are a bit dangerous. The mens toilet door in the arena slams and trapped my childs hand
Accommodation review
It was okay and everything you need
It was reallllllly basic. It always felt a bit dirty coz of the sand being brought in. It was really small. I didnt check in advance but I assumed there would be a tv.
-
John R
Family with child(ren)
Emplacement STANDARD
from 28/08/2024 to 02/09/2024
General
Great facilities, well maintained and looked after. Everyone had a great time
Accommodation review
Comfortable and peaceful
The pitch and caravan could be designed better to improve privacy - some windows opened directly onto the neighbours porch which felt intrusive. The extractor fan on the cooker was very noisy and it was difficult to dehumidify the caravan when cooking or showering. The bed linen was rather basic with no undersheet between the mattress and top sheet
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Carl B
Family with child(ren)
Emplacement STANDARD
from 21/08/2024 to 31/08/2024
General
The site itself was good. Plenty of activities.
Accommodation review
Nothing positive to say
The accommodation was significantly smaller than depicted, making it uncomfortable for a family of four to stay comfortably.
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Tomasz Z
Family with teenager(s)
Pitch VIP 120 2/6P
from 25/08/2024 to 01/09/2024
General
Great location with everything we wanted on site. My sons and i absolutely loved it.
N/a
Accommodation review
The pitch was great, we loved shower/toilet block with mini kitchen - gave us extra comfort during stay.
N/a
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Marcin G
Family with teenager(s)
Emplacement STANDARD
from 24/08/2024 to 01/09/2024
General
Great swimming pool Great food
Entertainment
Accommodation review
All good
Na
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Paul J
Family with child(ren)
Emplacement STANDARD
from 24/08/2024 to 31/08/2024
General
When we arrived we didn't know where the Eurocamp reception was located, the map provided by ResaSol needs a magnifying glass to be legible. Another customer showed us where it was, we waited for two hours, nobody came, eventually ResaSol told us to call the tiny number on the map provided. Referred.to security after a very long journey the man's english was poor, he wasrude, blunt and sent us back to Eurocamp reception before he gave us our keys and explained where to go! We'd been back to main site reception twice with bags still in the car and on foot, before we were helped.
Tell customers upfront about tree sapphire damage to vehicles if not covered. Sell covers on site. When electrical failure happens, don't keep fixing it when it recurrs frequently, move the customer to a new cabin after one recurrence. Ours failed 4 imes over two days and ruined those days. My car bodywork is ruined by tree sap burnt on by the sun, a respray is going to run up a bill over a thousand pounds! There was nowhere else to park near our cabin available. I want compensation for the two days lost dealing with electricity and for the damage to my car which could have been prevented
Accommodation review
The beds, shower and toilet were ok. Water park was great
The need to swap between kettle, coffee maker and microwave using the only socket available. To access the microwave the washing up had to be dry nad put away before it could be used. The bedroom and front door bashes against the kitchen table chairs nad it stops the chairs from being practical and usable. No cutlery provided. Pine needles have to be swept away and removed daily. Customers need to be notified or given car protection as they get everywhere in abundance.
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Alan C
Family with teenager(s)
Emplacement STANDARD
from 23/08/2024 to 30/08/2024
General
The area was beautiful
The accommodation would really benefit from improvements, the beds were not good at all, Al mount like prison beds. The fact that I book a holiday to get away from the normality of life and then have to clean my own caravan, I thought was shocking.. I had bought numerous pairs of swimming shorts for my holiday only to be told that I couldn’t wear them because they weren’t the correct type very strange.
Accommodation review
Nothing
The beds, the size, the layout. Basically everything
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James W
Family with child(ren)
Emplacement STANDARD
from 17/08/2024 to 24/08/2024
General
Family with 2 kids, week one of a 2-site holiday.
Reception needs significant improvement. We were left waiting in a line in the pouring rain for 1h20 just to check-in. When we got to the desk, I complained. There was no apology even though we were standing there totally soaked through. The lady on the desk said the Directors don’t even care. This set off my holiday badly and I can’t recover from such a bad welcome.
Accommodation review
The site was very clean. The pools and slides were excellent. Entertainment programme was full and of good quality. On site restaurants were quick and accommodating. Games room was well stocked and supervised.
The cabin was much smaller than I expected. Cabin 66A was different to those surrounding it and seemed smaller than all other cabins I have had before. I was very disappointed with what we were given for the price point paid.
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Laura B
Family with child(ren)
Emplacement STANDARD
from 24/08/2024 to 27/08/2024
General
Huge campsite but set within the forest it feels very peaceful. Large pitches, and the site is split into different zones each with a shower and toilet block so there was never a queue (in late August). Waterpark was amazing, such good fun. Short walk over the dune to the beach. We enjoyed the entertainment and our daughter loved the kids club.
Would be great to see soap in the toilets/handwash basins, and water could be a lot warmer for washing up.
Accommodation review
As above
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Sarah F
Family with child(ren)
Emplacement STANDARD
from 18/08/2024 to 25/08/2024
General
The pool and slides
Very cramped chalets, stacked up on each other, no room to park car, no bbq-had to use shared bbq dotted around camp, no grills available so had to buy own. Noisy. So big and long walk everywhere-you really need a bike or electric scooter. You have to add on 30 mins to go anywhere on foot! Tennis courts were an extra fee. If you want to book boat trip-go on first day as all sold out. Don’t bother with spa-overpriced and rubbish!!
Accommodation review
Not much!
Cramped
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Nigel F
Family with child(ren)
Emplacement STANDARD
from 17/08/2024 to 24/08/2024
General
Great campsite! It is large but still retains a friendly feel to it. Quiet at night. Good water park. Harbour restaurants we cycled to were a good find! Entertainment was good.
The spa shop is so expensive!
Accommodation review
Pitch was adequate and suited us but next year we will upgrade.
Shower kept blocking.
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Nicola C
Family with child(ren)
Emplacement STANDARD
from 14/08/2024 to 24/08/2024
General
Options
Rubbish bins closet to caravans. Buggy hire/ride options. Very rude member of staff in the restaurant.
Accommodation review
Caravan air conditioning.
Having to clean.
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Alma L
Family with teenager(s)
Emplacement STANDARD
from 15/08/2024 to 23/08/2024
General
We have returned every year for 3 years as we enjoy it so much
Accommodation review
The mobile was clean and well located
We did not have a dish towel this year, which we had before. It was difficult to dry the dishes and to leave the dishes clean when we were leaving. It was a bad change from before and we could not understand why
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Joanna H
Family with teenager(s)
Emplacement STANDARD
from 15/08/2024 to 22/08/2024
General
Water park had great facilities, incl. cafe and hot fresh water showers.
Some cyclists on the campsite don't have regard for people on foot; some cycle at night with their lights off, when people are walking home. Even during the day may cyclists cycle too fast and turn corners without slowing down. I think electric scooters should be banned. As well as specific activities for teenagers, there should be a daily teenagers meet-up/club.
Accommodation review
Peacefull, pretty setting.
Some of the decking area should be covered, so that clothes don't get wet or get bird poo on them when they are drying.
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Tracey G
Family with teenager(s)
Emplacement STANDARD
from 14/08/2024 to 21/08/2024
General
The Resort itself was very good, although the choices of places to eat were limited for the amount of people the resort accommodates, alot of queing at food outlets.
More varied food outlets, and possible shuttle buses for when booking trips and activities the site has to offer, rather than spending alot of money on taxi's to get there. We caught a flight so had no transport whilst at the resort.
Accommodation review
This was too small for 4 people, my son is a tall 15yr old who's feet were hanging over the bed, the ants were everywhere, in the cutlery drawer, the cupboards, the beds, we did not unpack as the ants were in the wardrobes, and we had to put all the food we purchased hidden in the microwave.
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Luisetto L
Family with child(ren)
STANDARD Pitch 2/6P
from 14/08/2024 to 21/08/2024
General
We liked ocean and place around.
Learn to read well clients e-mails and before confirming something be sure of what you are You need to specify that if you pay €30 in addition to stay SIDE-by-SIDE with your friends for YOU it means “close in the same area”. If clients ask to be SIDE-by-SIDE through emails and you confirm “OK no problem” and if clients book and buy all SIX months before you must be clear and make it possible. But first, learn to read emails and reply consistenly and say the truth. You had 6 months to make 3 clients happy if we think you had 6 months to find 3 pitches and not decide them at our arrival
Accommodation review
Nothing. I think one of the worst pitch.
Too close the bathroom with guys noise every day. Pitch (I mean the ground) full of water during their cleaning. No security during the evening and night.
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Mark A
Family with child(ren)
Emplacement STANDARD
from 08/08/2024 to 17/08/2024
General
The beach
Accomodation is not representative of the descriptions, food offering on the site is average at best and overly expensive, hygiene of the pools was awful.
Accommodation review
Nothing to like
Size of the accomodation is unrealistically small for 3 people let alone 4 or more. Dirty bed sheets on arrival. Location of our accomodation was about as far away from other family members on the booking despite asking for and being assured of cabins next to each other.
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Nuno P
Family with child(ren)
Emplacement STANDARD
from 14/08/2024 to 19/08/2024
General
We had so much fun
Accommodation review
It was upgraded so I can only thank eurocamp
Old but still very functional would advise a deep cleaning as we found outdated food from previous users ( 10 years old )
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Jennie H
Family with teenager(s)
Mobile-home RESASOL 6/8P
from 10/08/2024 to 18/08/2024
General
We liked the pool and slides for the kids. We loved the children’s disco and our older teenagers enjoyed the evening shows and football etc. loved being close to the sea. Loved that it was quiet. BBQ was great.
Accommodation review
BBQ, big fridge and beds were comfy.
Shower thermostat in the cabin went from hot to cold so went to the communal showers.
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Nick W
Family with child(ren)
VIP Pitch 150 & Jacuzzi 2/6P
from 04/08/2024 to 17/08/2024
General
Large vip pitch. Plentu of space to pitch large trailer tent and awning. Toilet shower and kitchen excellent. Quiet around the tents in the forest. Fabulous beach. Slides and pool excellent. Children loved the football pitch, arcade and the fair
Jacuzzi noisy at night and a bit smelly by the end despite the useful outdooe shower
Accommodation review
Spacious. Excellent facilities. Loo shower and kitchen great. Large bbq. Loved the deck chairs and umbrella for the beach and the seated area. Cool under the trees. Superb.
Noisy jacuzzi at night. Sandy to manoeuvre the trailer tent. We needed help
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Tony E
Family with teenager(s)
Pitch VIP 120 2/6P
from 11/08/2024 to 18/08/2024
General
Kids loved the pools, we liked the beach access for dog walks. We had a nice meal at the restaurant and there was a nice spot for a morning coffee. The kids went to the arena one of the nights and saw a very entertaining show.
The site has too many pitches all crammed together. With a caravan it only takes one poorly parked car (and there were many) to make navigating a nightmare.
Accommodation review
Private facilities soon got very dirty because of the black sand which gets everywhere. Not easy to clean as no drain in the floor
Size and space
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Katy H
Family with child(ren)
COMFORT Pitch 120 2/6P
from 11/08/2024 to 18/08/2024
General
Being in a pine forest and near the beach was good. There’s also a great pizza place walking distance away (in a carpark next to the Casino). Could cycle to town / nearby lake to escape.
The place is massively overpriced, run down, overcrowded, noisy and stressful. So much concrete, expensive restaurants and a playground in a carpark, or the football pitch next to the bins. We had thumping music until the early hours most nights, it was quite a walk to the beach, massive ridiculous queue to check in, really bad road/pedestrian/bike road situation at the entrance so very had to navigate safely with small children. Some residents were taking photos of small children in the shower blocks. By far the most expensive and least pleasant camping experience I’ve had. Felt ripped off.
Accommodation review
I liked that our pitch had a tap on it, we had dappled shade from the trees, there was an empty patch of land at the back.
It was so very noisy and not close to the beach, even though I had repeatedly asked for a peaceful plot near the beach. None of us slept much.
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Kim W
Family with child(ren)
STANDARD Pitch 2/6P
from 03/08/2024 to 17/08/2024
General
Pool was great, beach easily accessible and beautiful. Spa was also very good!
Accommodation review
Decent sized pitch, very private
Very dusty and a tree right in the middle!!
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Tanya G
Family with child(ren)
Emplacement STANDARD
from 07/08/2024 to 14/08/2024
General
The site was very clean and had plenty to do and lots of facilities. The shop opening hours were very good too and the pool was fantastic for adults and children alike.
The restaurant on the site was a big let down. The service was very poor, and the food was dreadful, very poor quality, with our table being served their dishes so far apart, some of us had finished before others started. They missed one of our meals and the food was very basic, with the bacon in the carbonara was just lumps of fat with no meat inside. It was a huge let down to a lovely day we had had.
Accommodation review
Space was clean and decking was nice.
Nowhere to park the car by the accommodation and there was no oven in the caravan or BBQ to cook on so cooking for a family was incredibly difficult, making the stay expensive as we had to eat out almost every night.
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TONY H
Family with teenager(s)
Tent ECOLUXE 4/5P
from 04/08/2024 to 14/08/2024
General
We love this place, surrounded by the pine trees easy access to the beach the kids ( teens) are safe and make great international friends the pool as just enough fun stuff ( slides etc..) and the hot tub area is great to relax in , always get a sun bed , the spa is great and good massages there us as much it little as you want to do 🏝️👍
Arena - entertainment could be better
Accommodation review
Great space like own bathroom and always had plenty of hot water in-the shower
Could do with a BBQ , a pair of tongs snd decent size cups and wine glasses Beds after 10 days are hard ! Bought own sheets but didn’t fit the beds / duvets bit annoying
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Emma H
Family with teenager(s)
Lodge PREMIUM Dune & Jacuzzi 4P
from 03/08/2024 to 10/08/2024
General
Loved our stay but then we did treat ourselves to a dune view premium chalet which was very expensive and wonderful. We had a great time and felt very relaxed. Site was immaculate and friendly.
PLEASE warn people on bikes to use their BELLS OR HORNS to warn pedestrians when coming past - a few times there were near misses with bikes speeding past - it was ridiculous. Everyone used to use bells but they dont anymore. I think you must mention this to people when they check in.
Accommodation review
Location perfect, quiet, peaceful & simply lovely. Great size, veranda lovely & jacuzzi fab!
Bit dirty so could do with a more detailed clean No mugs in our kitchen, only tiny expresso cups which are also too small for a cup of tea - you need to provide proper mugs for tea & coffee or even a cup & saucer but there was nothing.
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Julia C
Family with teenager(s)
Emplacement STANDARD
from 04/08/2024 to 14/08/2024
General
The location and surrounding areas are lovely, however the campsite is simply over populated and whilst 7 swimming pools may be advertised, these become so filled by people that they become standing only pools. If you wish to swim, best time is 10 am as it opens. On the subject of swimming pools, is it right that a life guard uses chemicals to clean the walls off the pool whilst customers are in it? There is nowhere to go and have just a drink, customers must always buy food. On really hot days, unless you have air conditioning in your accommodation, you will have no shelter from the heat.
Accommodation review
Awful, tiny, dirty and under facilitated. The accommodation received was a third smaller than booked, however our thanks to the booking agent for resolving our complaint on this matter.
The accommodation was filthy, dirty walls, windows, vents, shower and outside chairs. The place was under facilitated, not enough crockery, pans and no accessible storage for one of the bedrooms, children left to leave clothes either in their bag or use the floor. The toilet seat was too small for the toilet and the toilet room equally ridiculously small. The fridge was too small, a standard lettuce from a supermarket was too big to fit in the salad tray. Only 2 gas rings , to use, which were too close together and slightly slopped, not really safe to use to make a meal.
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John W
OAP couple
Emplacement STANDARD
from 05/08/2024 to 12/08/2024
General
We enjoyed our holiday at Camping Le Vieux Port Resort & Spa, it was situated in a peaceful, woodland area, and our accommodation was clean & comfortable. The staff were helpful and happy to answer any questions we had. Our friends and Grandson were staying on there also, and they were just two minutes walk away from us and this made it a perfect holiday.
Accommodation review
The caravan was clean & comfortable.
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Bridgeen D
Family with child(ren)
Mobil-home ECO 4P
from 07/08/2024 to 14/08/2024
General
Staff were extremely helpful.
Toilets were very smelly. Providing soap for hand washing is essential. It was very overcrowded. Especially the pool area. On two days there where no seats available.
Accommodation review
It was basic and adequate
Water closer by would have been Helpful. I did not have parking available at the cabin. I was asked to remove my campervan from the carpark 3 times, with no alternative parking and no parking available at the cabin.
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David H
Family with child(ren)
Emplacement STANDARD
from 05/08/2024 to 11/08/2024
General
Really enjoyed. The slides
The football pitch was very muddy. Did not suit for children .
Accommodation review
Really enjoyed our stay. Would recommend.
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Conor C
Family with child(ren)
Mobile-home RESASOL 4/6P
from 03/08/2024 to 10/08/2024
General
Clean and quiet
No car and therefore had to walk to the Bins. Maybe get a few Bins nearly.
Accommodation review
Clean an cool
No towels and the cooker outside hard to clean!
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Victoria B
With friends
STANDARD Pitch 2/6P
from 28/07/2024 to 10/08/2024
General
The pool is great and the beach is fabulous and there’s lots to do for all the family.
The pitches are no where near the size as advertised when booked!!! There’s no soap or any way to dry your hands in the toilets blocks etc. The pitches are dirty sand based so everything gets filthy.
Accommodation review
We were in a quiet part of the site with easy access to the beach and toilet block
The pitch was so small we couldn’t attach our awning to our van so had to use it as a tent! The sandy base of the pitches made everything dirty very quickly and the ants were terrible! I understand we’re in a forest but the pitch sand was full of ants which got everywhere.
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Beth S
Family with child(ren)
Emplacement STANDARD
from 05/08/2024 to 10/08/2024
General
It was our first holiday like this and was nice had something for us all and was a beautiful location. All the staff were very friendly and helpful. The beach was amazing and having that along with the water park was brilliant.
The caravan was smaller and more cramped than we expected. We arrived on Monday and water park was super clean and all the slide stairs where clean, by Friday it was getting smelly and dirty which made less enjoyable
Accommodation review
The outside bit was great and had all we needed
The double bed was really small and uncomfortable, dip in the middle of it!
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Amanda S
Family with teenager(s)
Lodge PREMIUM Dune & Jacuzzi 6P
from 27/07/2024 to 10/08/2024
General
Teens enjoyed activities and entertainment at the Arena. Good facilities. Swimming pool enjoyed by all. Shop stocks most things although campsite prices. Takeaway pizza tasty. Easy to navigate around the campsite and good for riding a bike around as well as walking. Beach access a real bonus. Washing facilities were excellent and never had to wait for a machine. Number plate recognition to get on and off site worked really well.
WiFi was really poor. We couldn’t get on it at all at our premium chalet. More frequent sports tournament would’ve been enjoyed by our teenagers. Premium check in was non existent and check in was chaos. Electric car charging would’ve been good for our hybrid. Sheets were absolutely awful! Don’t stay on and feel like paper. There aren’t enough table tennis tables for the size of the site. The children would’ve loved a dart board on site.
Accommodation review
The layout of the chalet and position on the campsite was perfect. The decking area was well shaded. The aircon worked really well. Having 3 showers and toilets worked well having 5 of us. The car parking was good. TVs were well worth it with the Olympics on to watch. The wristband locking system was brilliant as never had to worry about who had the key and trying to sort logistics with our doled teenagers, they could come and go as they pleased.
The sheets for the beds were absolutely terrible, didn’t stay on and felt like paper. The pillows weren’t good for our necks; too flimsy. The WiFi was impossible to get on in our chalet. Poor given this was supposed to be a key feature of the premium package. The cushioned seating area was covered in tree sap and overlooked so not relaxing. The hot tub controls only worked intermittently. Our kitchen sink had been blocked by previous occupants and leans kept coming out of it throughout our stay. An electric car charging point would’ve been good.
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Karen W
Family with teenager(s)
Emplacement STANDARD
from 29/07/2024 to 09/08/2024
General
The pool had plenty of beds
Accommodation review
We had a eurocamp caravan orange 19a It was very cramped in and very dark
Too close together
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Eddie P
Family with teenager(s)
STANDARD Pitch 2/6P
from 27/07/2024 to 04/08/2024
General
Everything was very good on site!
Accommodation review
Too small for a caravan so didn’t like it
We were put on pitch B192 which for the size of our caravan is an unsuitable pitch! Camping or Campervans only should be on this elevated pitch and we found it very difficult and tight to get the caravan up there
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Chris D
Family with child(ren)
Emplacement STANDARD
from 01/08/2024 to 08/08/2024
General
The water park was excellent, access to the beach was superb with great waves.
A lack of external vendors for food. Only really chicken and pizza. Would have been good to have more diversity or locations.
Accommodation review
Quick walk to swimming area
Quite cramped
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Heather D
Family with child(ren)
COMFORT Pitch 120 2/6P
from 28/07/2024 to 07/08/2024
General
The picnic bench on the camping plot was very good. Provided shade and an area to eat and drink.
Electricity access.
Accommodation review
The location close to shower and bathroom facilities, the seclusion and the picnic bench.
Unable to locate electricity, had to locate security late at night, electricity three pitches away which was too far for our cable without running it immediately across our neighbours pitches. Inconvenient for people leaving before neighbours.
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Lisa C
Family with child(ren)
Emplacement STANDARD
from 01/08/2024 to 07/08/2024
General
Staff were friendly and service excellent in all restaurants and snack bars. A good family feel even though site is larger than some. Great pools, slides and activities. Site clean and tidy. Lovely to be near the beach. And great cafe down at the beach too! Waves big so good to stay in lifeguard zone for families. Euro camp staff friendly and was impressed by the leave behind and borrow service which meant my children had access to balls, body boards, games and buckets and spades which we didn’t bring with us.
Accommodation review
Good spaced away from neighbours. Felt very safe. Air conditioning was worth the spend!
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Karen A
Family with teenager(s)
Emplacement STANDARD
from 30/07/2024 to 06/08/2024
General
The facilities, the pool area is great although for the size of the park it’s not big enough but is great never the less, the pitches are all private which is great, the accommodation needs lacks an oven, so limited to what you can cook and forces you to eat out, the staff of lifestyle holidays on site were second to none, where there as soon as contacted if needed for gas change or any other issues. The beach is gorgeous with a food shack on there and in our opinion made the best food on site. The spar shop is great and well stocked again though pricey
Le Vieux port, for his big your park is the pool area is not sufficient, it needs to be bigger to accommodate more guests, you need ovens in all your accommodation and please please sort the quality of the food and service in your eateries, for the prices charged the food is not up to standard, the pizza serviced at the takeaway hatch is the only food we ate that we really enjoyed and had a couple of times and was value for money other than that keep away and try and find somewhere off site to eat
Accommodation review
Was well equipped
Was well equipped but lacked an oven to cook, you can use a communal bbq but for some pitches it was a walk and you had to purchase the grill rack to be able to use it. The quality of food in all your eateries is not to standard and way too pricey for what your served, the service we received in all eateries was shocking, left sat waiting for over 30 mins and had to leave our table to go up to staff to ask them to come to take our order and then the order still came wrong,
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Andrew D
Family with child(ren)
Emplacement STANDARD
from 25/07/2024 to 04/08/2024
General
Splash facilities were great for the kids - they loved the slides and pools very much. The beach was also a great go-to for the whole family.
Not a great variety for dining on-site - food was quite pricey and very 'average' for what we paid. This is the first time in 3 years at Eurocamp, we have never received a welcome or introduction from any rep the entire duration of the stay.
Accommodation review
Clean caravan and a well-maintained site, which felt safe because of the security.
The site pitches are too close together (we could touch our neighbour's balcony from our window.) The caravans were facing length-ways, thus there was no view in the evenings. There was a real lack of some kitchen utensils, compared to other Eurocamp sites we visited. For example; staying in France, and no wine bottle opener! The outdoor seating was uncomfortable and not the same as last year at Cote D'Argent, where there was bespoke outdoor sofa/seating area, which made evenings pleasant to relax.
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Patricia D
Other
Emplacement STANDARD
from 18/07/2024 to 01/08/2024
General
We had an excellent family holiday. Our party of 17 ranged in age from 3 months to 74 years. We loved being near the beach and the water park was a great hit.
Accommodation review
We had booked two cabins that had been advertised by Eurocamp as sleeping 6-8. As one of our party was only 3 months old we thought we would be able to fit everyone else in. When we arrived and saw the layout it was clear we would not fit in, so we had to rent a third cabin. Eurocamp were unable/unwilling to help us, so we booked it directly though you.
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Shawn G
Family with child(ren)
Lodge PREMIUM Jacuzzi 6P
from 14/07/2024 to 04/08/2024
General
Stayed on pitch P36 at Le Vieux Port campsite for just over 3 weeks. Service wasn’t great. Our jacuzzi wasn’t cleaned. We complained on 4 seperate occasions for someone to come clean it. WiFi wasn’t working…said the technician would come out..never happened and we went to reception 3 time for this. We also emailed Resasol several times…no response to this day. We can attach files showing how green the jacuzzi was. We have been to Le Vieux Port over 10 times and this was the worst year in terms of service from Resasol
New staff are not responsive, not helpful and did not resolve any of our issues. We complained several times about our Jacuzzi, WiFi and the fact that no one was helpful
Accommodation review
The site was good
State of the jacuzzi and outside area under the trees.
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Bodo M
Family with child(ren)
Lodge PREMIUM Dune & Jacuzzi 4P
from 28/07/2024 to 04/08/2024
General
Location, size, silence, infrastructure, environment, service
The WiFi was very weak
Accommodation review
Location, size, silence
The bed could be a bit more comfortable & very weak WiFi
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Paul C
Family with child(ren)
Wooden Chalet 6P
from 28/07/2024 to 04/08/2024
General
Well maintained campsite, even though it is huge. Our kids got a bit bored of the swimming pool but thankfully there are other things to do in the area (having a car definitely helps).
The on-site shop is very expensive. It’s a bit of a trek to the beach. The kids camp is useless. We’ve a 9 year old son who loves to play football, but the organised football tournament is for age 13+ (bad form there is nothing for his age). Apart from the foam party (Thursday night), the evening entertainment is pretty poor. On-site restaurants aren’t great.
Accommodation review
The chalet bois 6 people was pretty terrible. Very cramped, no bed linen or towels provided (which they could’ve told us about). We had to upgrade to a premium cabin, which saved our holiday. It was so much nicer.
Overall, very expensive holiday.
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Anna Y
Family with child(ren)
Mobile-home RESASOL 4/6P
from 27/07/2024 to 03/08/2024
General
Location is fantastic.Pitch was larger than last time we came. Azur / blue is a great location near to pool and the beach. Beach is wonderful. Pool is great Foam party was fun. Restaurant was good with a nice selection of food. Service was generally okay although not the most friendly.
The mobile home was not clean when we arrived - the shower had hair in it and the floor had not been swept properly. The shower was the worst thing as it was moldy in the corners and looked horrible and very unhygienic. We liked the location of the mobile home in Azur so we didn’t want to move - but you should not be accommodating guests in such shoddy accommodation. We have now moved to a second campsite Yelloh Village Pin Parasol - this campsite puts you to shame in terms of cleanliness and welcome.
Accommodation review
Location Air con
Cleanliness Shower was moldy Not swept properly Inadequate inventory - no mugs and only very small glasses, no wine glasses
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Stephanie F
Family with teenager(s)
Emplacement STANDARD
from 25/07/2024 to 03/08/2024
General
The campsite itself is lovely. Pool is fantastic, entertainment is great. Very clean and close to local attractions
Accommodation review
Nothing
The accommodation was too small not what we originally booked very uncomfortable stay. Not enough space for 9 days of clothes very disappointing stay this was a euro camp booking and we have raised a formal complaint with them as we did not get the accommodation we paid for which ruined our holiday unfortunately.
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Marcus M
With friends
Emplacement STANDARD
from 25/07/2024 to 03/08/2024
General
Relaxing, organised and fun
Accommodation review
Clean
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Richard T
Family with teenager(s)
STANDARD Pitch 2/6P
from 21/07/2024 to 31/07/2024
General
Excellent in everyway
Accommodation review
Close to all amineties and beach
No
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Vanessa D
Family with teenager(s)
Emplacement STANDARD
from 21/07/2024 to 02/08/2024
General
The pools, the people, the environment
One way system
Accommodation review
Position
Had a eurocamp mobile, mattress smelt and poorly equipped kitchen
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Katie H
Family with child(ren)
Emplacement STANDARD
from 22/07/2024 to 01/08/2024
General
Shop service efficient, pizza takeaway very nice. Short walk to the beach. Secure site.
The Eurocamp accommodation was right next to the cleaners tents and they were very noisy all holiday late at night into the early hours of the morning Slides at the pool very slow There was a fair the whole 10 days we were there so loud music from there until late
Accommodation review
Eurocamp accommodation was good and clean with Aircon and Large fridge
No cooker only a microwave
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Helen T
Family with child(ren)
STANDARD Pitch 2/6P
from 21/07/2024 to 31/07/2024
General
Great location. Felt like everything we needed had been thought about. Really relaxed feel to the site. Pool was brilliant and amazing that it was part of the price
Bins were a long way from the pitch. Beach was a bit of a walk. Ok for us but possibly not as good if you have smaller children (under 7).
Accommodation review
Huge pitch. Good shade. Could have done with a proper water tap a bit closer
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David M
Family with child(ren)
Emplacement STANDARD
from 19/07/2024 to 28/07/2024
General
Fantastic location
Accommodation review
Very comfortable
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Angela W
Family with teenager(s)
Emplacement STANDARD
from 20/07/2024 to 27/07/2024
General
The site was immaculately maintained and very clean. Pool area and beach access very good. Evening entertainment very good. The Eurocamp team and the animators were all very helpful and pleasant. We had a very relaxing stay. It would have been helpful to know that we should have reserved bikes in advance of our stay, as we were unable to obtain these until 3 days later.
Our greeting on arrival by the reception team was not great. We speak French, so it was not a language issue, but the girl was miserable and did not smile once. Some of the on site store staff were also very off hand but equally there were some very pleasant staff.
Accommodation review
Our pitch was spacious, being on a corner, but I would not have been impressed if we were in some of the pitches with mobile homes in touching distance of your seating area. The interior was clean and well presented.
There was no oven, only a microwave.
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Jesse B
Family with child(ren)
Lodge PREMIUM 6p
from 14/07/2024 to 26/07/2024
General
Facilities like pool, beach super market, activities and entertainment. The neighbouring village and vicinity to Biarritz is also great for the odd day trip.
Overall customer service and communication.
Accommodation review
We changed cabins and in the end it was fine. Please read detail on our experience below. That said The campsite has excellent facilities: sports fields, activities, kids' club, fitness spa, great pool area, and a gorgeous beach.
Long wait times and loss of holiday time. Poor service when in need to change cabins - this came at additional charge for the upgrade and cleaning! Wifi only worked on terras Barrier didn't read car reg All this was flagged multiple times without resolution
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Stephen K
Family with child(ren)
Inconnue
from 17/07/2024 to 25/07/2024
General
Great pool area with slides for older kids, smaller pool and slides area for younger children and a fully shaded pool which was fantastic with our baby.
Traffic management needs definite improvement with scooters, bikes, cars, trucks and electric scooters all sharing the road. My older child saw an accident between a child and a truck while there, ambulance was called. Did not feel safe letting them scoot as we have done on other sites.
Accommodation review
3 bedrooms as needed, included dishwasher
Small with very little space, even around the bed. Inside table only suited for 4.
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Darren L
Family with child(ren)
Emplacement STANDARD
from 13/07/2024 to 25/07/2024
General
Superb site and facilities. Great holiday.
Entertainment was all in French! Meal choice in restaurant quite limited. But just being picky! Fantastic site!
Accommodation review
Everything!
Nothing!
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Paul B
Family with teenager(s)
Emplacement STANDARD
from 18/07/2024 to 25/07/2024
General
Great campsite in a lovely location by the sea.
More food options.
Accommodation review
Our accommodation was a bit tight for a family of 6. But it was a last minute booking.
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Michael S
Family with child(ren)
Emplacement STANDARD
from 15/07/2024 to 21/07/2024
General
Pool excellent, pool restaurant the best one on choice options, table tennis in central location.
- Needs 1 more good restaurant on site, or near beach. - New pizza restaurant menu a bit boring. - Needs a central football location near table tennis. Sports field too far from the camping area. - Evening entertainment could be more diverse and inclusive. Eg. A bit in English. - 1 more central bin location needed- too far away to take rubbish
Accommodation review
Eurocamp Pitch - send feedback. - Too close to other mobile homes, needs more space and hedging between sites. - Best to keep English speaking together- the only reason we book was Eurocamp English were beside last year, but not this year. -Aircon 3 bed mobile home same size as the 2 bed, just less space. Bedrooms very small. - Should provide a cleaning option with Eurocamp.
The main issue we had is that we booked Eurocamp to be beside other English speaking kids, after a good holiday there last year. However, we were put on a site far from the main English speaking area in 25A. We were surrounded by non English speaking people, which was a disappointment to the kids who like making friends there. You should keep nationalities together- especially if kids camping. .
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Nev M
Family with teenager(s)
Emplacement STANDARD
from 20/07/2024 to 24/07/2024
General
Was great I'm general
Too many people and electric vehicle charging was broken. That was a real issue for us and many otherrs
Accommodation review
Great location
Accommodation was dirty. We had to clean it ourselves
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James O
Couple
Mobile-home RESASOL 2/4P
from 17/07/2024 to 24/07/2024
General
Welcoming staff Great facilities Wonderful beach Mutual respect among clients
Checking out procedure not available on information ap.
Accommodation review
Everything
Nothing
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James M
Family with child(ren)
Mobil-home Resasol 6/8p
from 14/07/2024 to 24/07/2024
General
The location was excellent with close proximity to the beach and the local village. The on-site swimming pools and slides were the highlight for the both parents and kids alike and wonderful days were spent relaxing and playing at the pool. The arena setup is excellent and a fabulous piece of infrastructure. Even though we dont speak French the entertainment each night was varied and was great fun. A big well done to the talented Entertainments team who clearly put huge effort into their events.
The Avenue by the pools towards the laundrettes and further on needs much better lighting. Kids are flying around on bikes and are invisible at night. Making the area around the arena, pools, and restaurants pedestrianised and diverting cars away and around the back of the site would make for a safer more relaxed site
Accommodation review
Accommodation was clean and adequate for a sun holiday
N/A
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Judith T
Family with child(ren)
Lodge PREMIUM 4P
from 10/07/2024 to 24/07/2024
General
Premier area / space / location / AC / pool complex
Unsafe decking at height with no gate guards for small children / incomplete equipment in caravan / animateurs were largely invisible - hardly saw village dance or pool games /
Accommodation review
Clean / spacious / AC
decking high and unsafe for small children / incomplete inventory of equipment / no hairdryer
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Katie M
Family with teenager(s)
Emplacement STANDARD
from 04/07/2024 to 21/07/2024
General
We loved Le Vieux Port. Kids thought pool area was fantastic. We loved forest setting by beach. Felt very secure. Staff were friendly and helpful. Disappointed to find fee for tennis courts. We had already paid for stay, surely these were included as we had our own rackets. The pastries sold at the kiosk was fantastic and well used by us
Restaurant food options. A bigger variety of food would have been nice. Again staff were very friendly in the Arena restaurant. We had the same thing repeatedly. Sangria was particularly good though
Accommodation review
Beautifully maintained in a tranquil setting by the forest. A nearer entrance to the forest from here would have been lovely but we really enjoyed where we were
The walk to the beach
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Peter C
Family with child(ren)
Lodge PREMIUM 6p
from 10/07/2024 to 21/07/2024
General
I liked the campsite and the unit a lot however we had no air con when we arrived. We booked a premium cabin so we’re very surprised. We notified staff immediately on checkin and had various members of staff arrive who assured us it would be sorted. It was hot and we had a sick child so it was important.i was stressed as the office was closing and still hadn’t been fixed. They again assured me it would be fixed and gave me an out of hours number. Later the technician said it couldn’t be fixed till the next day at approximately 9pm. We text the night manager who said he would arrive but didnt
We then had to sleep on a hot night with no air con and a sick child. We had to open all the windows for air and got badly bitten by mosquitoes. It was a nightmare first night with very little sleep and lots of stress. We had multiple staff members arrive who didn’t know what they were doing. The first staff member who came to help started looking at the tv remote when we complained about the air con. We paid 4500 in premium and it wasn’t premium service. The first day of the holiday was completely ruined by stress and lack of sleep. I requested a refund for the first night and no response
Accommodation review
The unit was nice
When an issue came the staff seemed very inexperienced
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Dianne M
Family with child(ren)
Mobil-home Resasol 6/8p
from 07/07/2024 to 20/07/2024
General
Well run site with plenty to occupy all ages and interests
The mobile could be better equipped, better linen, higher quality finishings and better cleaned. ,
Accommodation review
Location in area blance was lovely . Air con and covered deck lovely
The mobile could be better equipped, better linen, higher quality finishings and better cleaned.
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David L
Family with child(ren)
Cottage Suite PREMIUM - Jacuzzi® 8P
from 06/07/2024 to 20/07/2024
General
Our accommodation was great, close to the beautiful beach and pool area but quiet at night. The pool area was brilliant for our children, clean and safe.
The bedding provided was not very comfortable to sleep on. No pillows, just cushions and 1 for each person. We also felt the electric scooters should be managed better, very dangerous with small children on same paths/roads.
Accommodation review
Clean, Jacuzzi, Outdoor Area and bathrooms
Bedding
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bernard S
Family with child(ren)
Pitch VIP 120 2/6P
from 10/07/2024 to 20/07/2024
General
Place is always good , just too many people for the services available and large Qs . Hot water didn’t function properly in our vip site …. Couldn’t use showers as it kept going cold for all users and then nearly burned you as too hot without changing taps
Less people or more facilities . Fix the hot water on the vip camp sites
Accommodation review
Great location , great WiFi , clean , very large
Site very uneven and limited place to put camper van Hot water a disaster
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Ian B
Family with baby(ies)
Emplacement STANDARD
from 07/06/2024 to 22/06/2024
General
Close to beach, nice pool area, nice walk to nearby town, good pizzas
Night time entertainment was poor and off site, pool closed at 7pm, very large site and initially felt claustrophobic. No bins or collections on site one must bring refuse a long distance off site to recycling area. The beach is a surfing beach and definately not suitable for children
Accommodation review
Fine size mobile home,
Decking needed cleaning, completely shaded from sun no sun loungers and barbecues not allowed apart from communal barbecues
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Michelle L
Family with child(ren)
Emplacement STANDARD
from 04/07/2024 to 18/07/2024
General
Very good campsite, lots for the children to do. Having direct access to the beach was super! On site water park was super, no need to go to another aqua park!!very clean and well maintained. Italian restaurant serving delicious pizzas! Great ping pong tables, always seemed popular. Nice friendly staff.
soap in the pool bar for hand washing would be a good 👍 idea especially where food is going to be consumed. Activities a bit on the expensive side. Very poor Wi-Fi , in these modern times one would expect a better internet service at no extra charge.
Accommodation review
It had all that is needed for a short stay.
Mattresses very uncomfortable.
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Cathy M
Family with child(ren)
Mobile-home RESASOL 2/4P
from 07/07/2024 to 17/07/2024
General
Beautiful site,good pool area with fun slides,lots of sunloungers. Clean and we'll maintained site
The mobile we booked is not suitable for 4 people,it was a one bedroom with pull out bed in the living area. To access the pull out bed you have to remove a large heavy piece of wood and find somewhere store it during the night which is not good in a very small space,also this camp bed was broken when we opened it up the first night to put the kids to bed so they had to sleep on the floor..not good enough for the price we paid. I reported it and a man came to fix it in the afternoon. I do not think this should be advertised as suitable 2 to 4 people
Accommodation review
Nothing much to be honest
As above,not suitable for 4 people and removing a large wooden base every night to get the bed out is not fun
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Robert T
Family with child(ren)
Lodge PREMIUM 4P
from 10/07/2024 to 17/07/2024
General
Premier caravan and AC - pool complex - location
Our pitch was totally unsuitable for a small child under 2 - P48 - many steps / double open ended decking and no way to gate off for safety . Not restful for a young family sadly . Animateurs are rubbish this year . Kids disco didn’t happen every time it was planned and the dancing and enthusiasm was severely lacking . Village dance didn’t happen every day - round pool activities didn’t happen . Our children look forward to this activity and it just didn’t happen this year .
Accommodation review
Clean tidy and well located
Decking too high and u safe for small children - no gates - inadequate inventory - no pot lids - no plancha tools - no cutting board - no hairdryer ……
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Sam M
Family with child(ren)
Emplacement STANDARD
from 11/07/2024 to 15/07/2024
General
Poll was brilliant - great options and plentiful chairs Beach was clean and well serviced Site itself was clean
Cabin was almost a mile from all key sites, so we drove each day which defied the point of somewhere like this and made it very poor value for money. On site supermarket had birds eating from food in delicatessen counter No litter bins in site was odd and annoying
Accommodation review
Cabin was as described layout eise
See above re location. Also wasn’t the cleanest Kitchen lacked a few essentials such as saucepan lids and spatula
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JOSE JOAQUIN L
Family with child(ren)
STANDARD Pitch 2/6P
from 11/07/2024 to 14/07/2024
General
All the swimming area is perfect, that´s why we repeated from last year
I found the price to spence and I was surprise to see many pitches free on July. I think the price policy should be reviewed
Accommodation review
confortable pitch close to the swimming area. All perfect.
nor really, all ok.
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catriona W
Family with teenager(s)
STANDARD Pitch 2/6P
from 11/07/2024 to 13/07/2024
General
Good beach
Stop the loud music at the very least by midnight. Patrol the site to disperse groups of teenagers congregating past 11.30/12am
Accommodation review
Good sized pitch with power and water very convenient.
Surface dirty. Proximity to table tennis/ tennis area which attracted gangs of teenagers late into the night which made the location unbearable.
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Marie S
Family with teenager(s)
Emplacement STANDARD
from 29/06/2024 to 13/07/2024
General
Campsite stated lively and suitable for teenagers. Very disappointed with lack of entertainment, not one of the activities listed on website took place! Pool party, colour run, total wipeout, tik toc challenge etc. Really looking forward to the only 2 activities listed on the events ie. Teenage surfing and Foam Party and neither took place ????
Provide the entertainment advertised! Entertainment is aimed at French and Spanish mainly, plenty of Irish teenagers onside who didn't meet up due to lack of entertainment and Animation team made no effort to encourage visitors to take part. Irish visitors spent well earned money on their holidays also. Not good enough that we go home disappointed.
Accommodation review
Booked through Eurocamp
N/A
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Jonathan M
Family with teenager(s)
Emplacement STANDARD
from 29/06/2024 to 12/07/2024
General
Excellent camping and facilities / l love this on our 4th year staying. Mostly great staff and love the area around as well. Will be back next year again. 2 negatives - WiFi not good and 1 lifeguard at pool over zealous in his role. I let it go this year but if it happens again I will be talking to reception about him but overall a great stay.
See above
Accommodation review
Comfortable
No
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Bronwyn O
Family with teenager(s)
Emplacement STANDARD
from 02/07/2024 to 11/07/2024
General
5 star campsite in a beautiful location of SW France. First class pool facilities, communal wash facilities. Beside a beautiful beach, but only go into water where life guards are. Not too warm which suits this Irish family. Our third stay here and not the last.
Shop on site expensive.
Accommodation review
Stayed in Eurocamp in orange section. Very clean new caravan. Eurocamp staff excellent.
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Family of 4 F
Family with child(ren)
Wooden chalet for 4/5 people
from 03/07/2024 to 10/07/2024
General
Excellent location, excellent pools, friendly staff
Few corners cut so did not feel like a 5 star campsite
Accommodation review
Nicely spaced out
In a 5 Star Campsite, you should not have to pay for proper bed linen and towels for your stay - the rubber sheets and disposable bed linen and absence of towels really felt cheap
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Gareth M
Family with child(ren)
Emplacement STANDARD
from 01/07/2024 to 09/07/2024
General
Campsite was very clean, well maintained. We had a problem with our electric going off one evening but an engineer was sent out within 10 minutes to sort it. Kids loved the pools and bike hire
More places to eat on site
Accommodation review
Air condtioning, outside seating to have meals/ relax. Lots of amenities-coffee machine / microwave / cooker / dishwasher
Would have liked to have an oven
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Ross T
Family with teenager(s)
Emplacement STANDARD
from 24/06/2024 to 08/07/2024
General
Have been many times to same location as it is a very relaxing and beautiful location . Well run and set up
Accommodation review
Was static caravan and well appointed
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Brian G
Family with teenager(s)
Emplacement STANDARD
from 21/06/2024 to 04/07/2024
General
Cabin was excellent, clean well kitted out and the beds were the most comfortable I have ever stayed in. Hotel standard. Nice touch with proper linen and proper beach towels. Euro camp rep was excellent. Any issues quickly resolved. Camp itself was lovely. Clean, well maintained. Great surfing beach with plenty or reasonable hire shops on site. Good restaurant on site. Great cycling tracks around, safe and tarmac through forests. Lots of activities outside of camp that were good value. Zip lining, canoeing, surfing.
Very little/ no entertainment on site in the evening. Bar was empty and very expensive. Didn’t seem to want the business. Huge campsite. On very sunny days the pool got very busy. Felt another pool was needed. Could use more kids clubs. A surfing camp would have been good, or football and soccer camps maybe. Shop on site was taking the p!ss with prices. 2X the cost of the shop outside the gate. Bicycle hire shop was hit and miss. Met a really helpful lady when getting the bikes , but a very rude man when dropping them back who insisted on charging a full extra day when I was 1 hour late
Accommodation review
As above
As above
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Kim N
Family with teenager(s)
Emplacement STANDARD
from 01/07/2024 to 05/07/2024
General
Great access to the beach and pool. Caravan was clean and well maintained. Would 100% return! Boys/Men remember to take budgie smugglers to have access to the pool.
Accommodation review
Clean caravan. Good parking for one car. Nice decked area to sit out.
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Kieran C
Family with teenager(s)
Emplacement STANDARD
from 28/06/2024 to 05/07/2024
General
Very clean, very organised, all round a beautiful campsite. Campsite is massive, would recommend bicycles. Brilliant tracks and trails all over the surrounding area.
Entertainment is poor. On site Shop is very expensive . Go to Casino shop at the top of the road.
Accommodation review
Very clean and ideal fit what we needed.
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Maureen C
Family with baby(ies)
Cottage Suite PREMIUM - Jacuzzi® 6P
from 22/06/2024 to 29/06/2024
General
Family holiday recounting memories made when the children were small. The area is great for all sorts of activities and we enjoyed surfing, cycling, paddle and golf.
Accommodation review
Clean and spacious with good outdoor area safe for small children.
No kettle, poor quality bedding, pillows and towels.
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Lorraine B
Family with child(ren)
Emplacement STANDARD
from 19/06/2024 to 30/06/2024
General
Easy access to waterpark, beach and shops. Lakes nearby and lovely towns to explore.
Very noisy at night time
Accommodation review
Simple and clean
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Craig W
Family with child(ren)
Mh Resasol 4/6p 2sdb
from 22/06/2024 to 29/06/2024
General
Loved the proximity to the beach, Cleanliness of the site Water park On site mini market and boulangerie Friendliness of the staff Security of the site that gives children a large amount of freedom Being in the forest
Accommodation review
Modern and well equipped
The canopy over the terrace is not flush to the cabin so it allows water to pour onto the table if it rains
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Valerie A
OAP couple
Emplacement STANDARD
from 01/06/2024 to 22/06/2024
General
Excellent facilities , pool area was great
Prices are high for food and drink No WiFi or tv unless you paid premium prices
Accommodation review
Located on large plot
Very bijoux
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Brian W
Couple
Emplacement STANDARD
from 06/06/2024 to 22/06/2024
General
Pool area, access to beach
Very noisy early most mornings from work carried out at rear of site Pick pocket operating on the site, my wallet was stolen from my bag at the bar
Accommodation review
Location among the trees
Noisy at weekends, campsite shop very expensive. Little or no info at reception on local amenities
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Noelle O
Family with child(ren)
Emplacement STANDARD
from 09/06/2024 to 20/06/2024
General
Lovely and clean, staff very friendly and kids club was excellent (Eurocamp)
Food very expensive on site particularly soft drinks. Beach is very dangerous for swimming but so stunning
Accommodation review
Perfect for us
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Robert S
OAP couple
Lodge PREMIUM 6p Dune &Jacuzzi
from 01/06/2024 to 15/06/2024
General
Brilliant forest setting for a relaxing vacation, but still with lots of activities within easy walking distance. The short walk over the dunes to the ocean, with marvellous beach walks to both north and south were truly wonderful, with beach cafes available at both ends. The velo cycle tracks to Leon, Port d'Albret, Soustons and Capbreton offered good off-road alternatives to these picturesque destinations. On site facilities, especially the swimming pools and water slides were good fun for all the family.
The on-site cafes and food outlets were ok, but the menus were a bit limited / basic. Some more adventurous alternatives would have been good.
Accommodation review
Layout of lodge was good. Master bedroom with en suite was excellent and roomy. Other double rooms would be a bit cramped for adults, but great for kids. Kitchen small but sufficient. Coffee machines and dish washer were much appreciated. Inside lounge / dining area roomy and when augmented with outside cooking, dining and social areas was excellent overall. Jacuzzi was a perfect addition to the overall accomodation.
The distance between pitches, at the particular end of the site where this lodge was situated, were a bit cramped, but did not cause any issues, as the multitude of activities meant that most lodges were empty of people most of the time. Similar lodges at the other end of the site seemed to be better placed and spaced.
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Celine H
Family with teenager(s)
Emplacement STANDARD
from 07/06/2024 to 16/06/2024
General
Park was very clean and well kept with good accommodation options . Location of park is good also
While it was early in June we stayed , there was no evening entertainment provided . A couple of evening entertainment was advertised and then when we turned up to the arena we were told there was a private staff party on.
Accommodation review
Basic but fine . Nice and quiet campsite but it was quiet time of year
Double bedroom so small could Hardly walk around the bed . Also location of mobile in orange areas almost completely covered by trees so no sunshine can get in . Very concerning the lack of lighting walking to our mobile in the dark. Very dangerous . Bed linen provided was very poor . It was very discoloured and unclean looking
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Ben F
Family with child(ren)
Emplacement STANDARD
from 31/05/2024 to 07/06/2024
General
Loved the facilities, cleanliness of the site, and safety for our children. The mattresses were very good
In the chalet, to have storage for food items. 3 bedrooms were tight. the master bedroom awful. it would have been better to have a fold out invisible bed.
Accommodation review
bed matresses. water pressure.
Totally shaded by all trees. poor sofa
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Norman W
Family with child(ren)
Emplacement STANDARD
from 30/05/2024 to 16/06/2024
General
Amenities
bring back the train to the beach
Accommodation review
nice and basic
a bit small, no oven but had microwave
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Tony M
Family with child(ren)
Emplacement STANDARD
from 01/06/2024 to 15/06/2024
General
Kids Club superb - Leon & his colleagues were fantastic & Kids lived them
Could possibly improve by having notice board of all activities available in nearby locality. We did zip-lining 5mins from the site after seeing it as we cycled past. Also schedule on Resa Sol app & actual activities differ - maybe because it's still early season
Accommodation review
Accommodation perfectly fine,
Previous sites had BBQs with each mobile....but not.on this site
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Kevin H
Family with child(ren)
Emplacement STANDARD
from 03/06/2024 to 10/06/2024
General
Setting, location and facilities
More space between pitches
Accommodation review
Setting and woodland
Not as many squirrels this year. Need more pine plantings
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Martin B
Family with teenager(s)
Emplacement STANDARD
from 29/05/2024 to 11/06/2024
General
Location, cleanliness.
Restaurant is bad. Very overpriced for reheated/prepackaged meals. Example, 19eur for a burger meal and it not possible to ask for no sauce or cheese, hence prepacked/microwaved. It was the same the last time. Improve the selection of food, cook fresh, if not halve the prices.
Accommodation review
Koko were excellent, responded quickly and very friendly.
No.
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Eryl L
Family with baby(ies)
Emplacement STANDARD
from 30/05/2024 to 06/06/2024
General
Loved the safety of the decking for the kids due to the gate. Loved the site, very clean and well maintained. Great location.
- get rid of mould in chalets - provide toaster and oven - provide double duvet and not 2 singles for a double bed. -
Accommodation review
Very clean
Chalet was old and MOULDY!! musty mouldy smell upon entry. We tried to state our concern but we were told it was a long time since ppl were last in the chalet, hence the must. But there was black mould on the master bedroom curtains, and awful mould smell in all the kitchen cupboards. Not nice AT ALL. We paid more than our friends for a better chalet, but the chalet was SOOOOOO dated and old fashioned. That was a shame. No toaster or oven.
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John S
Family with child(ren)
Cottage PREMIUM - Jacuzzi® 10P
from 28/05/2024 to 07/06/2024
General
Love the resort. Swimming pools are amazing. Premium accomodation is superb. Beach access a huge plus.
** We had no wifi in our rental and informed reception the day after arrival. It wasn’t fixed for over a week, meaning we had no wifi for 8 days out of 10. I visited reception a number of times to try and get issue resolved but they just blamed their internet service provider. ** Better communication about events that cause facilities to be closed. The sports facilities being closed for 3 days without warning was not great.
Accommodation review
Layout. Common deck area. New couches. Jacuzzi.
Very poor wifi service
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Kim B
Family with child(ren)
Emplacement STANDARD
from 26/05/2024 to 06/06/2024
General
Facilities were good - pools, wash areas, sports areas
Low season entertainment. There was none.
Accommodation review
Standard mobile homes
Mobiles are too close together. Restaurant on outside of park. Along with kids clubs etc
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Philip John E
Family with child(ren)
Emplacement STANDARD
from 26/05/2024 to 02/06/2024
General
Water park was very good plus children's play areas well equipped & spacious.
Rule about type of swimwear that must be worn in water park needs to be part of holiday companies park information. In our case Eurocamp made no mention of this & we were annoyed that we had to purchase new swimwear on arrival to use the water park. Also your water park staff need to be consistent with their reasons as to why lycra swimwear has to be worn. First time at water park no mention of this rule, next day informed of rule but one person says it only applies to the swimming pools & not the water slides then somebody else says it applies to all of the water park facilities.
Accommodation review
Well equipped.
Much too close together. No opportunity for privacy & play area for children near accommodation restricted & dangerous with close proximity of vehicles.
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Veselina M
Family with child(ren)
Emplacement STANDARD
from 27/05/2024 to 04/06/2024
General
Very nice place, clean, comfortable, the beach is amazing, staff is friendly. Everything was perfect during our stay. Kids loved and enjoyed very much. Definitely we will come again! 👍🌟
Accommodation review
We like it because was clean and comfortable
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Georgina H
Family with child(ren)
Emplacement STANDARD
from 27/05/2024 to 03/06/2024
General
Euro camp was amazing especially Liam!
Lack of communication with adult weekend from campsite euro were great but actually campsite throwing a adult party with out a heads up is not on!
Accommodation review
Clean
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Christopher B
Family with child(ren)
Emplacement STANDARD
from 25/05/2024 to 01/06/2024
General
Lovely location, good facilities
Free wifi, site management team needs to better communicate with individual holiday companies
Accommodation review
Nice Premium mobile home. Very few issues
space around double bed very limited - difficult access to far side of bed. Cabins very close to each other. If the site was full, there would be a lack of privacy
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Adam J
Family with child(ren)
Emplacement STANDARD
from 25/05/2024 to 01/06/2024
General
Swimming facilities Very clean Lovely beach
Poor communication regarding swim wear Poor communication with regard to a three day football/music festival, resulted in the swimming pools being closed and loud music until midnight
Accommodation review
Very clean
Impossible to walk around double bed
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Olha H
Family with child(ren)
Emplacement STANDARD
from 25/05/2024 to 01/06/2024
General
Clean, friendly, lots of activities for kids, feels private
Accommodation review
All was great
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Marlena W
Family with child(ren)
Emplacement STANDARD
from 24/05/2024 to 01/06/2024
General
Everything for everyone, pool and slides are great, lots of things to do. Beautiful beach.
Accommodation review
Nice , clean , comfortable beds , good quality, planty of space .
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Camille N
Family with child(ren)
Emplacement STANDARD
from 26/05/2024 to 31/05/2024
General
Loads to do, with pool, slides, beach, surfing, sports grounds etc.
The food onsite is expensive!!!
Accommodation review
Clean.
Small.
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Adam D
With friends
COMFORT Pitch 120 2/6P
from 06/05/2024 to 10/05/2024
General
Access to the beach was good and laundry facilities brilliant
Pitches was very squashed in, got told I was not allowed to wear my swim shorts that had been accepted in other campsite pools with same rule. Facility’s on pitch was very far away ( was not warned about this)
Accommodation review
Bench
Services facilities far away with no warning