Customers reviews
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David K
OAP couple
Emplacement Confort
from 27/08/2025 to 28/08/2025
General
Quiet, convenient, large flat pitch
Chemical toilet emptying facility locked in both toilet blocks. No soap toilet paper toilet seats, floors looked dirty. Reception not open.
Accommodation review
Flat long pitch water and electricity Convenient quiet location
No
Establishment response :
Hello, Thank you for your feedback. We're glad you enjoyed the peace and quiet and convenience of our locations. We regret the inconveniences related to the restrooms and closed reception, and are working to improve these areas quickly. We look forward to welcoming you again. Rydan
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Joanna M
Family with child(ren)
Lodge Nature - 2 bedrooms
from 13/08/2025 to 15/08/2025
General
We stopped over for two nights with the family. The site looks pretty in the trees with the tents.
However, there were no forks or a kettle in our tent. The toilet facilities were dirty and never cleaned whilst we were there. The bar, cycle hire and reception was rarely open and it was difficult to find or contact support. The lake opposite was nice but had a bacterial disease so no one was able to swim in it. There was a little pool on the campsite which was perfect for cooling off but the young adults who were looking after the site didn’t open the pool until 2pm and it was 35 degrees which was tricky for our children to cope in heat. Unfortunately the staff were rude.
Accommodation review
The lodge is nice and situated in the trees, however, it is missing many essentials for cooking and doesn’t zip up as the zips were broken.
There was a dead mouse in the pool which another holidaymaker had to fish out!
Establishment response :
Hello, Thank you for sharing your experience. We are truly sorry that your stay did not meet your expectations, especially regarding cleanliness, equipment, and the service you received. Your feedback is important, and we are working hard to address these issues to improve for future guests. We hope to have the chance to welcome you again under better conditions. Best regards, Rydan
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orsolya K
Family with child(ren)
Emplacement Confort
from 12/08/2025 to 13/08/2025
General
Calm camping with friendly and helpful staff, all what you need for a short stay, nice swimming pool, entertainment for kids, lovely animals
Accommodation review
Free selection from many possibilities, large pitches still grassy towards end of season,
Establishment response :
Hello, Thank you very much for your positive feedback! We're delighted that you enjoyed the peace and quiet, the facilities, and our entertainment. We look forward to welcoming you back soon for another enjoyable stay! Rydan
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mark H
Family with child(ren)
Lodge Nature - 2 bedrooms
from 09/08/2025 to 10/08/2025
General
The office closed early for the 4-7pm check-in, no bedding as per our order and front door of tent was broken. 2 x Loos broken and generally was not clean wash facilities. Spent the night freezing under towels with the front door open. Terrible visit especially with 2 young kids after driving 500 miles. Ordered pizza and they even manager to burn that!!!
Organisation, communication to visitor if you do change check-in times, maintenance and cleanliness
Accommodation review
Lovely setting with the tent in the woods and has many activities for kids
Tent was not clean, ashtray was not cleaned, bedding looked not clean, not all light bulbs worked.
Establishment response :
Hello, We sincerely apologize that your stay did not meet your expectations, especially after a long trip with your children. Your comments regarding the welcome, bedding, cleanliness, and maintenance have been well taken into account. We understand how these inconveniences may have spoiled your experience, and we are truly sorry. Thank you for your feedback, which helps us identify areas for improvement. Rydan
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Ma B
Family with child(ren)
Lodge Nature - 2 bedrooms
from 04/08/2025 to 06/08/2025
General
Leuke omgeving, vriendelijk onthaald
Hygiëne, sanitair: verouderd, niet gepoetst, geen toiletpapier, vuilbakken niet leeggemaakt, lekkende kranen, verschillende toiletten en douches buiten gebruik
Accommodation review
Voldoende ruimte, leuk concept, mooie omgeving
Onvoldoende materiaal voor 4 personen (bestel, kookmateriaal), geen matrasovertrekken of kussenovertrekken, ongewassen dekbedden
Establishment response :
Bonjour, merci pour votre retour. L’environnement et l’accueil ont su vous plaire, mais nous notons vos remarques importantes concernant l’hygiène et l’équipement. Ces points sont essentiels pour le confort des vacanciers, et nous espérons pouvoir améliorer rapidement ces aspects. Rydan
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Tom V
Family with child(ren)
MOBILODGE
from 31/07/2025 to 05/08/2025
General
Perfect location and very pro active team.
Accommodation review
Great team
Establishment response :
Thank you for your kind words! We're happy you enjoyed the location and appreciated the team's efforts. We hope to welcome you again soon. Rydan
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Evelien V
Family with teenager(s)
LODGE VICTORIA- 2 bedrooms
from 25/07/2025 to 01/08/2025
General
The camping has potention: good location next to lake and activity center, it has its own pool and facilities for a bar/take-away. But everything is dissapointing: dirty sanitaire, often nobody at the reception, bar open max 1 hour per week, and not many customers: very quiet. The reserved bed sheets were not available, with no solution offered. The lady at the reception is very friendly, but has to deal with complaining customers only, so she is dejected. The tent (victoria lodge) was good, but very dusty and not well cleaned. Pool was nice and opening hours were good!
Cleaning of sanitaire and rental accomodations, repair of the broken and shifted midgetgolf courses, not many customers so too quiet
Accommodation review
Large tent, good facilities, nice terras
Dirty, lack of some equipment
Establishment response :
Bonjour, Merci pour votre retour. Nous sommes heureux que l’emplacement, la piscine et votre hébergement vous aient plu. Nous prenons en compte vos remarques concernant l’entretien, les équipements manquants et le manque d’animation. Vos retours sont précieux pour nous aider à améliorer l’expérience de nos visiteurs. Rydan
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Nadine D
Couple
Emplacement Confort
from 28/07/2025 to 29/07/2025
General
Very friendly staff. Nice environment. Fun in the adventure park and swim in the lake
The sanitary block should be cleaned more, Mirror in the men’s block. Did not use the dishes..
Accommodation review
Nature is amazing and the smell here
Establishment response :
Hello, Thank you for your positive feedback! We're delighted that you enjoyed the campsite's environment and atmosphere. Your comments about the restroom facilities have been taken into account. We look forward to seeing you again soon! Rydan
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Elizabeth P
Couple
Pitch + 1 car + tent , caravan or motor home + electricity
from 26/07/2025 to 27/07/2025
General
Convenient access to the lake. Which was nice.
There was no one at reception. We randomly the number - no answer. We were lucky that someone who worked at the lake were able to get us the code.
Accommodation review
Pitch was fine.
Everything was tired and a bit dirty.
Establishment response :
Hello, Thank you for sharing your feedback. We apologize for the difficulties encountered upon arrival, particularly the lack of reception and the lack of phone answering. This is not the level of service we aim to provide. We also note your comments regarding the general condition of the property and its cleanliness, and will work to improve these areas quickly. Your satisfaction is important to us, and we hope to welcome you back in better conditions. Rydan
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nadine R
Couple
Emplacement Confort
from 24/07/2025 to 26/07/2025
General
Accueil agréable, très bel endroit, bien situé, sympa
Accommodation review
Bel emplacement. Il pleuvait quand on est arrivés, les personnes ont pris le temps pour qu'on ait un emplacement sans boue.
Establishment response :
Bonjour, Un grand merci pour votre gentil retour ! Nous sommes ravis que vous ayez apprécié notre accueil et notre site. C’est un plaisir d’avoir pu vous installer dans un bel emplacement malgré la météo capricieuse. Au plaisir de vous revoir bientôt pour un séjour tout aussi agréable ! Rydan
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Hélène R
Couple
Emplacement Confort
from 22/07/2025 to 23/07/2025
General
Nice and quiet neat to a lake
Dissapointed not to be able to swim
Accommodation review
Own camper
Toilets no soap in dispensers or toilet paper
Establishment response :
Hello, Thank you for your feedback. We're delighted that you enjoyed the peace and quiet, the proximity to the lake, as well as the cleanliness of your campervan. We've taken note of your comment regarding the soap dispensers and toilet paper in the restrooms and will address this quickly to improve the comfort of all our customers. We look forward to welcoming you again. Rydan
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bernadette P
OAP couple
Emplacement Confort
from 14/07/2025 to 17/07/2025
General
Région magnifique, canal d'Orléans
Réception fermée pour entrer
Accommodation review
Très bien.
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Laura W
OAP couple
General
A small site by lovely lake. Very relaxing.
Someone should be cleaning the shower block it was filthy and I had to clean a shower every morning before I could use it. Grass needs cutting on pitches as some were very long. Ba4 a manger should be open. Loungers by the pool. Would be good.
Accommodation review
Large pitch with dappled shade.
Filthy shower block.
Establishment response :
Hello, Thank you for your feedback. We’re glad you enjoyed the relaxing setting and the spacious, shaded pitch by the lake. We sincerely apologize for the cleanliness issues with the shower block and the long grass on the pitches. We take your comments seriously and will work on improving maintenance and cleaning. Your suggestions about opening the snack bar and adding loungers by the pool are noted and much appreciated. We hope to welcome you back in better conditions next time. Best regards, Rydan
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Ian D
Couple
Emplacement Confort
from 01/06/2025 to 02/06/2025
General
It was near the lake.
Reception closed. No toilet paper. Chemical waste toilet door locked and nobody had a key. Sinks not clean.
Accommodation review
Pitch was flat.
There was plastic rubbish on the pitch.
Establishment response :
Hello, Thank you for your feedback. We sincerely regret that your experience did not meet your expectations. Your comments regarding cleanliness, access to the restrooms, and the welcome have been taken into account and will be shared with our team so that we can quickly resolve them. We hope to have the opportunity to offer you a better welcome during your next stay. Rydan
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Julia H
Couple
BIVOUAC NOMADE
from 20/05/2025 to 21/05/2025
General
Comfortable beds with electric lamp and extra plug points which was an unexpected bonus. Was nice and clean.
No toilet paper in toilets. Would be useful to have more hooks in the showers and also a small bench seat to make it easier to get dressed.
Accommodation review
Comfortable beds. Bedside lamp and plug points.
Establishment response :
Hello, Thank you for your positive feedback! We are delighted that you appreciated the comfort of the beds as well as the amenities such as the lamps and outlets. Your comments regarding the toilet paper and the shower facilities have been noted and will be addressed to improve your comfort. We look forward to welcoming you again. Rydan
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Lesley T
Couple
Emplacement Confort
from 03/05/2025 to 05/05/2025
General
The setting on the lake was stunning and the perfect weather was a bonus
The campsite looked a little tired & the toilet & shower blocks were covered in leaves & obviously are not cleaned regularly. Maybe as it is early season things are not up to standard which is a shame as the setting was perfect
Accommodation review
Nice & quiet
Looked tired & untidy
Establishment response :
Hello, Thank you for your feedback. We are delighted that you enjoyed the lakeside setting and the tranquility of your accommodation. We have taken note of your comments regarding maintenance and the bathrooms, and will be increasing our vigilance, especially at the beginning of the season. We look forward to welcoming you again in better conditions. Rydan
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Sandra O
Family with teenager(s)
Emplacement Confort
from 15/04/2025 to 16/04/2025
General
Peaceful site on great location for children’s activities
Toilets and showers in poor condition- no toilet seats, poor flushing and unclean state with dirty floor. Site appears run down and neglected- maybe due to being slightly before Easter season starts.
Accommodation review
Great sized pitch, level
Establishment response :
Hello, Thank you for your feedback. We're glad you enjoyed the peaceful and spacious location, ideal for children's activities. We regret the inconvenience caused by the state of the restrooms and understand your disappointment. These issues will be addressed promptly before the start of the season. Rydan
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Dave H
OAP couple
General
There was nothing to like about this place,Pitches overgrown with grass and fallen branches off tree. They advertise the bar/restaurant open whenever the site is open- not the case.No lights in the showers in the evening or early morning.Some of the toilets were dirty as were the outside washing facilities.in more than 30 years of caravaving I have never been on a worse site in Europe. We had paid for 7 nights and left after 1.
Everything.
Accommodation review
Nothing
Read above comments
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Vicky W
Family with teenager(s)
General
We liked the layout of the site, areas to get active in and chill out.
Accommodation review
Level, pick your own, near toilet block.
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Tina C
Couple
Emplacement Confort
from 08/08/2024 to 09/08/2024
General
The location.
Toilet & showers need improvement. The cafe & shop were not open. More information on campsite lay out such as grey waste disposal ?
Accommodation review
I loved the location in the forest & by the lake. There were many activities & walks if staying longer.
The facilities needed updated & the pitches needed some maintenance.
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Declan D
Family with child(ren)
Emplacement Confort
from 03/08/2024 to 05/08/2024
General
Lovely site , shaded pitches, great swimming lake , lovely cafe
All gy
Accommodation review
Lake , games room in the barn , cafe
Nothing
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Noel G
Couple
Pitch + 1 car + tent , caravan or motor home + electricity
from 08/07/2024 to 09/07/2024
General
Great location
Bigger toilet block
Accommodation review
Pitch size
Access to the site is poor
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Simon J
OAP couple
General
We had a wonderful time at this lovely campsite. Well laid out pitches of a good size. Good location next to the lake with water sports. Facilities very clean.
Accommodation review
Good size pitches with privacy.
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Jacquie O
Individual
Emplacement Confort
from 08/05/2024 to 09/05/2024
General
The area was wonderful
When booking it would only allow a minimum of two people but it was for me only.
Accommodation review
Only stayed one night so can’t really comment except that I thought it was a great place for families to come to for a holiday.
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Geraldine W
Other
Nature pitch: Pitch for 2 people + 1 vehicle
from 02/04/2024 to 05/04/2024
General
Lovely area
Booked in asked for tokens for washing machine was told there was no washing machine was showed on map where to go opposite the shower block not on nature as booked told to keep front wheels on road as soft (good advice and no one’s fault as lots of rain) went to wash up after meal tried all sinks no hot water then to shower no hot water let water run but freezing and showers had not been used for a very long time. Went to reception but no one around so slept that night and packed up and left the next morning as i had no electric and no shower in my van booked 3 stayed one no facilities
Accommodation review
We did not stay on nature pitch
All of it could be a lovely site but not ready to open
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Penelope L
Individual
BIVOUAC NOMADE
from 17/08/2023 to 18/08/2023
General
The staff were pleasant and helpful
We stayed twice at the campsite. The first stay the toilet blocks were not very clean but we’re better on the second stay. I stayed in the Nomad tent. On the first stay it had no light and just two basic beds with nylon covers one of which was ripped. This cost as much as staying in a simple hotel which comes with both lighting and sheets and the Eu 350 deposit is a ridiculous amount of money and having to book an inspection. The wooden floor is very rough and if I had not worn shoes as soon as I got out of bed I would have got splinters. I do not think it was very good value.
Accommodation review
See above
Establishment response :
Thanks for your feedback. Indeed, perhaps hotel comfort is more suited to your needs; This is why we also offer mobile homes, mobile lodges and New Valley cottages with lots of comfort and additional equipment for a short or longer stay! Do not hesitate to book this type of accommodation for a future stay, it will be our pleasure to welcome you again!
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Quentin K
OAP couple
Pitch + 1 car + tent , caravan or motor home + electricity
from 08/07/2023 to 13/07/2023
General
Location in a wooded area, with numerous walks. Plus a lovely lake to swim in.
The chemical toilet disposal was blocked in one of the two blocks. Reported but still blocked days later
Accommodation review
Touring caravan with awning. A really nice pitch with plenty of space
Services not as well maintained as they could have been
Establishment response :
Hello sir, thanks for your comments. We try to react as quickly as posible when a problem arises. we are very sorry for the inconvenience encountered with the chemical toilet. We wish see you again at the camping etang de la vallée !