Customers reviews
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joost V
Family with child(ren)
Bungalow Helios
from 19/07/2024 to 22/07/2024
General
The beach was very close by the bungalow and you got nice chairs with it.
It was very annoying that the car was parked far away, thus you had to walk 7 min in 35 C to get to your car.
Accommodation review
The bungalow was well airconditioned (it is needed).
The bungalow didn't have a well-equipped kitchen (no coffee machine, no small pan, no start material to clean the kitchen, etc...).
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Christine S
OAP couple
Pitch Oleandri 6x8 m.
from 15/06/2023 to 19/06/2023
General
We arrived earlier than scheduled welcomed with no problems. Beautiful setting. Pitches privatised with wonderful orlandia. Very picturesque. Gate to beach not always open had to walk a long way to access it.
There are two separate parts to the site. One part close to the bar, restaurant,pool and animation the other is almost in the middle of nowhere. In the six nights we stayed our toilet/ shower block was not cleaned once! Unacceptable! Hot water not always available. We felt like second class citizens. Never again!!
Accommodation review
Gorgeous garden setting - clean and tidy.
Toilet block never cleaned - most unhygienic
Establishment response :
Gentile Famiglia Skriabin, ci spiace immensamente leggere della mancata pulizia del blocco bagni! Le nostre donne avevano l'incarico di pulirli non una, ma più volte al giorno! Purtroppo, a posteriori, non possiamo fare più nulla. Speriamo di poterla avere nuovamente nostro ospite in futuro e farle cambiare idea in merito! Intanto le auguriamo ogni bene Staff Heliopolis