Customers reviews
Reviews ranking
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Matthew B
Couple
Privilège Package - Lake view (1 tent, caravan or motor home / 1 car / electricity)
from 25/09/2023 to 30/09/2023
General
Late September so very quiet, lovely lake for swimming and sports. Excellent area for cycling and walking with nice towns nearby. Washing machines were turned off but was allowed to use the one at reception. Nothing too difficult for the staff. The pool was open but spent most of the time on paddleboards on the lake. Watersports facility over the bridge for kayaks and pedlo type craft. Most pitches are level and private with a few chalets/large caravans. Would definitely revisit earlier in the season if not the same time period.
Mosquitoes but we had a great view over the lake and thats nature for you. A more user friendly motorhome service point for black and grey waste. I had to drain the grey tank into a container to get it to the drain.
Accommodation review
Motorhome 2 berth Reliable electricity, good water pressure for filling motorhome tank, good sized pitch for motorhome, trailer, motorbike and drying two paddle boards. Generally level with small ramps used. Shrubbery around each pitch made it very private and protected from the wind. We were able to sit out but spent most time down at the lake.
Cannot think of anything
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Rachel M
Family with child(ren)
Comfort Package (1 tent, caravan or motor home / 1 car / electricity)
from 19/08/2023 to 21/08/2023
General
Stunning location with pitches close by the lake. Large expanse of water to explore by swimming, kayak & paddleboarding (you can hire equipment). Kids loved the water inflatables. Staff were friendly and the restaurant served lovely food. We will be recommending it to friends and plan to return for longer next time : )
Nothing really. The mini golf could do with some maintenance as it was very difficult, or maybe we are very bad at mini golf!
Accommodation review
Loved having a cold tap on our pitch and it was shady. The owner thoughtfully put us next to another UK family also in a VW!
N/A
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Susan G
Couple
Comfort Package (1 tent, caravan or motor home / 1 car / electricity)
from 29/07/2023 to 01/08/2023
General
Beach and lake were lovely.
Shower blocks very dated and need bins at each block as the only ones are opposite reception which is quite a walk away. Also needs more chemical disposal points as only one available on site and it was a long way from our pitch
Accommodation review
Nice big pitches with good electric and water
No bins nearby and chemical disposal point too far away
Establishment response :
Hello Madam, We're sorry you were disappointed by the lack of garbage cans in the toilet blocks: we've since fitted all the toilets with small garbage cans for your convenience. As far as chemical toilet facilities are concerned, we are currently looking into the possibility of installing an additional bollard to facilitate emptying, but this will not be in place before next summer. We have a new clientele of motorhome owners that we didn't have before, and we need to adapt our service offer accordingly. We're delighted that you were able to enjoy the lovely beach at La Guerlie and the campsite's large pitches with all their facilities. Yours sincerely Hélène Augsburger, Manager 05 45 31 89 03
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Janet N
Couple
Emplacement Camping
from 10/07/2023 to 15/07/2023
General
beautiful Views, great bar, staff very helpful, pitch very good size
Steps down to toilet block need repairs urgently very dangerous as one step almost non existent level of cleanliness not good rubbish outside toilet facilities whole time we were there and shower block just quickly hosed down. Walk way through to toilet block very over grown. Generally poor maintenance and cleanliness for campers.
Accommodation review
As above
As above
Establishment response :
Hello Madam, We're quite surprised by your comment on cleanliness, as we take particular care with maintenance and cleanliness, especially in the washrooms. We have reviewed all our processes and reiterated our instructions to all staff in order to further improve our services. The cleanliness of our premises is generally very much appreciated by our campers, but there may have been a problem during your stay. Best regards, Hélène Augsburger, Manager 05 45 31 89 03