PARC DE FIERBOIS
37800 Sainte-Catherine de Fierbois
France
Tél: + 33 (0) 2 47 65 43 35
e-mail : contact@fierbois.com
web: www.fierbois.com
GENERAL BOOKING TERMS
Deposit required is 25% of the stay or 100% of the stay when the reservation is made less than 1 month before the date of arrival, plus cancellation insurance fees.
The balance due is payable a month before arrival. You can pay the balance on www.fierbois.com / “Remaining amount” with your internet number.
Any stay that is curtailed or shortened (late arrival, early departure) by you may not give rise to any refund.
Cancellation insurance :
The Campsite itself does not give any refunds.
The campsite offers you optional Cancellation and Interruption insurance in your rental contract. Our partner Gritchen Affinity will refund all or part of the stay only to customers that have purchased Campez Couvert insurance.
In case of cancellation, please notify the campsite of your cancellation as soon as an event occurs that prevents your departure, by letter or by email.
If the claim is covered in the general conditions (available at www.campez-couvert.com or from the campsite), please notify the insurer within 48 hours and provide all the necessary information and supporting documents.
We accept the following credit cards: CB - VISA - EUROCARD - MASTER CARD. Please give your card number, expiry date and card verification code.
There is a daily charge of 13 € per person for visitors or guests.
Taxes:
They concern campsite pitches, mobile homes, chalets, gîtes and tree-houses, and should be paid in addition in all season.
Tourist tax: 0.61€ per night and per person (of 18 years old and above)
Animals are allowed. They must be kept on the leash and never be left alone in the rental accommodations. You must be able to prove the vaccinations. (free when camping, 7€/per day for rentals)
Picture authorization:
Unless mentioned on arrival, pictures of you and your family might be taken during your stay and used for advertising purpose.
Dispute:
- If, despite our total desire to provide full satisfaction, you have any complaints, we ask you immediately to inform the person with responsibility for hospitality on-site, who will try to provide a response.
- Pursuant to Article L 612-1 of the Consumer Code, any client campground has the right to use free of charge to the consumer mediator for the amicable resolution of a dispute that oppose the operator of the field.
The coordinates of mediator consumption that the customer can enter, are:
Centre de la Médiation de la Consommation de Conciliateurs de Justice.
– per e-mail : www.cm2c.net
– or per post: CM2C, 14 rue Saint Jean, 75017 Paris MEDICYS – 73 Boulevard de Clichy – 75009 PARIS
RENTALS:
From the 03/05/2024 till the 13/07/2024 rentals are for a minimum of 2 nights .
From the 13th of July till the 1st of September 2024 the days of arrivals are Wednesday, Saturday or Sunday for a minimum of 1 week .
Outside this period, rentals are for a minimum stay of 2 nights with no fixed arrival day.
Arrival after 5 pm to 8 pm. Departure before 10 am.
Charges include gas and electricity.
A deposit against damage, loss and breakages of 250€ is payable by credit card on arrival. It may be retained by the Campsite if the accommodation is not left in perfect condition or if equipment is missing or damaged.
Sheets (notify at time of booking): 16 € / bed, per set.
Baby equipment (cot, highchair, bath) by prior reservation: 7 € / day.
Service of bath towel renting: 10€ per set of 2 bath towels (1 big + 1 small).
Barbecue: 7€ / day
Rental plans are for information only and may be subject to change.
A rental inventory is available on www.fierbois.com
CAMPING PITCHES:
Bookings are for a minimum of 1 night in Grand Confort pitches, with no fixed arrival day.
Bookings are for a minimum of 3 nights in Premium pitches and individual toilet block pitches, with no fixed arrival day.
Arrival after 2.00 pm. Departure before 12 pm.
Free for children under 4.
TREE-HOUSES:
Bookings are for a minimum of 1 night and with no fixed arrival day.
Arrival after 4 pm. Departure before 11 am.
* rental inventory :
- equipped kitchen, cooker and fridge
- crockery
- microwave
- electric coffemaker
- garden furniture
- covered wood terrace
- deckchairs
- dishwasher in Gîtes, Avantage and Premium
- air conditioning in Premium, Avantage en Confort
- barbecue in Gîtes, Avantage and Premium
- Television in Gîtes, Avantage, Premium and confort
- sheets and towels rental (blankets and pillows provided)
