General Terms and Conditions of Sale Conditions of stay Any custumer or visitor must respect the internal rules of the campsite displayed at the entrance. Renter who has signed this contract, agreed for a determined period, can't extend the stay at the end of the stay. Each rental is nominative and can't be rent to more than 2 or 6 people. Non subletting is accepted and permitted. Rental must be occupied by at least an adult. Only one vehicle per pitch is allowed. Outside car park are available. Permitted speed is no more than 10km/h. Gates are closed between 22 :30pm and 7 :45am. All traffic is forbidden during this period. Visitors are allowed to enter in the campsite from 10 :00am to 21:00pm, they must be reported to the reception and can enter only after permission of managers or his representative. Visitors are under the responsability of the renter. They have to pay an extra for each visitor. Campsite is not reponsible for any damage or degradation on renter personal property or for damage to third parties. (third party liability mandatory) A guaratee of 300€ (for any damage to mobile home or chalet) will be requested on arrival and returned after departure. Renter has 24h after arrival to report any anomaly or incomplete inventory. A guarantee of 60€ will be also requested on arrival and returned after departure if the accommodation is given back in the same state of clealiness that it was found. Inventory will take place the last day of stay between 8 :00am and 10 :00am. If this can't be done because of early departure, the guarantee will be kept and send back after inventory done by the campsite with potential costs deduction for damage. 1rt and 2nd category of dogs are not allowed in the campsite. Only one pet by pitch location. Pets must be tattooed and vaccinated. Dogs should be kept on a lead and should never be left alone. Leave the lawn clean. Managers reserve the right to stop the stay without notice and without refund to people who does not respect rules of procedure or who have given false information. Booking Booking becomes effective upon receip of completed and signed contract with the deposit (30% of the total amount due for chalet and mobile home rental or 150€ for a pitch location). A confirmation will be send by email or letter. Each approuved booking on the website becomes definitive after confirmation by email. French legal provision dealing with right of withdrawal in case of distant selling are not applicable on touristic offerings. (article L.121-20-4 of Code de la consommation) However the campsite reserves the right to cancel the booking 72hours after validating booking on the website. In that case, the amount paid will be refunded. The remaining balance of stay in chalet and mobile home must necessarily be paid 30 days before arrival. In case of booking made less than 30 days before the day of arrival, full must be done at the booking. Hours The reception is open from 8 :30am to 7 :00pm. In July and August from 8 :00am to 8 :00pm. Hours of arrival and departure are : • Camping pitches : from 14 :00pm to 12 :00am (Out of season this clause could be augmented) • Mobile home and chalet rental : from 16 :00pm and departure before 10 :00am in the morning. In high season, arrival only on Friday, Saturday and Sunday. Any delay must be highlighted to the campsite, otherwise the booking would be considered cancelled from 12 :00pm the next day. Conditions of cancellation In case of cancellation of stay, the sum will be kept by the campsite. No refunds will be made for shortened stay. It is highly recomanded to take the cancellation insurance out. Payment method Cash, credit card, cheque and bank transfer. Médiation à la consommation In accordance with the provisions of Article L612-1 of the Consumer Code, any client of the campsite has the right to have recourse free of charge to a consumer mediator in order to resolve amicably any dispute that may arise between him/her and the campsite operator. The contact details of the consumer mediator that the customer can choose are as follows: Centre de la médiation de la Consommation de Conciliateurs de Justice, 14 rue saint Jean 75017 Paris, https://cm2c.net/, 06 09 20 48 86, contact@cm2c.net