Article 1 - Sales Terms and Conditions The present sales terms and conditions rule all the stays sold on the website www.camping-lebregoux.fr . They are included in the contract binding the establishment and the customers. The client agrees to acknowledge these terms and conditions prior to any booking request for a stay concerning himself and any other person enjoying the stay. According to the law in force, the present terms and conditions are available for the client for information only and prior to any contract for holiday purchase. The terms and conditions are available on written request to the establishment office. Article 2 - Booking conditions 2.1 Price and payment All prices are given in Euros, including VAT. The client's attention is drawn to the fact that the tourist tax is not included in the price. Camping pitches booking requests: Pitches booking requests are nominative and nontransferable. The lease is only effective after the establishment agreed and has received the deposit of 30% of the stay. Rented accommodations booking requests: Rented accommodations booking requests are nominative and nontransferable. The lease is only effective after the establishment agreed and has received the deposit of 150 € per week of rent. Should you have any delay on the day of arrival and don't warn the establishment, the accommodation will be available 24 hours after the arrival date mentioned on the lease. After this time limit and without written message, the booking will be cancelled and the deposit will remain acquired for the establishment. 2.2 Changing your booking request No discount will be granted for late arrivals and/or early departures. 2.3 Cancellations More than 40 Days to arrival: refund of the deposit will be made only in the following cases: - Client's death, his wife's, ascendants' or descendants' or accompanying people's (provided that their identity is on the reservation form or on the contract) - Hospitalisation for serious illness or serious injury. Less than 40 days before arrival date on the contract: No refund, but the campsite will not charge the remaining balance that is legally due (Art. X of the Civil Code). In all cases of cancellation, you must notify us immediately by phone or email. Within 5 days: send us photocopies of supporting requiring reimbursement (only the documents listed below will be valid): - The medical certificate stating hospitalization (or similar institution) - The hospital certificate - The death certificate Further supporting documents may be requested 2.4 Withdrawals The legal dispositions related to withdrawals on on-line sales do not apply to tourist services (article L.121-20-4 from the French Code de la consommation). For any on-line booking, customers will have no right of withdrawal. Article 3 - During your stay 3.1 Arrivals and departures Camping Pitch : Arrival from 2pm, Departure 12am. Free day of arrival. In Rentals : Arrival from 3pm, Departure 10am, from Saturday to Saturday. 3.2 Guarantee (rentals) A deposit of € 300.00 is required at your arrival (credit card accepted or cash). We refund the deposit at your check out. The deduction made by the possible expenses of restoration of mobilhome and of the value of the missing or damaged material (equipment) (except dispute concerning the inventory of fixtures with which case the pledges will be restored only after a minimum period of 10 days. The kitchen tools must be clean. 60 € lump sum will be held on the deposit in the case or the material (kitchen tools) would not have been cleaned in the daytime by the departures. 3.3 Departures Any delay for giving back the key and leaving the rental after 10 a.m. will be invoiced one extra night. Should your stay be extended, you must warn the establishment at least 24 hours before the departure date set previously. 3.4 Animals Cats and dogs are admitted in accordance with the current laws. An up-to-date vaccination certificate is required. Your pets have to be on a leash, to be walked out of the campsite and you have to make sure they don't disturb the neighborhood. Never leave a pet alone on the campsite. In Mobilhomes : the rate is 50 € /pet/ day 3.5 Policies and procedures In accordance with the law in force, the client agrees to subscribe to the Policies and procedures, listed in the Préfecture, available at the reception desk, it will be given on demand.   Article 4 - Liability The establishment is not liable for any damages on the holiday-maker's equipment. Holiday-makers must have subscribed civil liability insurance for their equipment (FFCC, ANWB, ADAC, etc.). Article 5 - Applicable Law These general conditions are subject to French law and all disputes concerning their application falls under the jurisdiction of the High Court or Tribunal de Commerce de Carpentras.