Zatvoriti
BOOKING AND RESERVATIONS - GENERAL CONDITIONS
The booking :
The reservation will be effective after receipt of the deposit (30% of the total stay + booking fees) depending on the availability of our rentals and after receipt of written confirmation from us.
The reservation is personal, it is forbidden to sublet it or transfer it to a third party. Any modification of the contract which may result in the variation of the amount of the royalties in addition or in less, must be indicated and will only be effective after agreement of the manager. In the event of an incorrect declaration, the contract will be terminated automatically and the sums paid will remain acquired at the campsite. Please respect the number as well as the identity of the people planned for your accommodation, the rentals must not under any circumstances be occupied by a greater number or by people other than those indicated on the reservation contract.
The owner declines all responsibility in the event of loss or theft of personal items, damage that may occur to holidaymakers or their property during their stay.
Note: minors unaccompanied by their parents will not be admitted.
The balance of the stay :
The balance of the stay is to be paid 1 month before the date of your arrival. Upon receipt of the balance of the stay, the confirmation of stay will be sent to you. If you book less than 30 days before your arrival, the stay must be paid in full when booking.
Please note: you will not receive any payment reminders. In the absence of payment of this balance within the aforementioned deadlines, the rental will be considered as canceled automatically and all sums paid will remain acquired at the campsite.
The invoice for the stay will be given to you on the day of your departure.
Payments terms:
Accompanied by the signed reservation contract: by bank check or CCP, postal order, bank transfer (IBAN: FR76 1660 7000 5168 1216 7734 151 BIC code: CCBPFRPPPPG), ANCV holiday vouchers (in full with top stub), or by bank card (16 digits + expiration date + security code) for reservations by phone or internet.
Rates, Tourist Tax & Eco Participationrates:
They understand:
• Rental of accommodation (for the number of people indicated, one baby counting for one person),
• the supply of water, electricity and gas (rental only)
• access to swimming pools (from June 1 to September 15), play areas, common sanitary facilities, certain activities ...
Please note: Only one vehicle is authorized per pitch. The second, in the free private outdoor car park.
They do not understand:
• Application fee,
• the stay cancellation guarantee,
•The amounts of the tourist tax and the eco-participation.
• supplements such as: animals, rental of linen and towels, rental of TV, cleaning of the rental at the end of the stay, certain activities, various rentals (bicycles, etc.),
• guarantee bonds
Cautions :
A deposit of 200 € will be requested on the day of your arrival, as a guarantee for the return of the accommodation in good condition, as well as an additional deposit of 60 or 80 € as a guarantee for the return of the accommodation in perfect state of cleanliness.
We give you a control sheet on arrival to fill in and return to reception within 24 hours. The day of your departure we ask you to respect the instructions (cleaning, defrosting and cleaning the refrigerator, clean and wiped dishes, etc.).
During your stay, you will be asked to make an appointment to agree on the time for the exit inventory. A campsite staff will check your rental, and the deposits will be returned to you.
Miscellaneous: Barbecue, Animals, Playgrounds, Shooting ...
• Barbecues are allowed.
• 1st and 2nd category dogs are prohibited. Animals are accepted in certain rentals for a fee. When authorized, they should be kept on a leash at all times and should never be left alone. They are prohibited around swimming pools and in all premises. The vaccination record for dogs and cats must be up to date.
• We may need to take pictures of you and your family for the advertising needs of our campsites. If you do not wish it, you will have to notify us by registered mail before your arrival.
Extract from the rules of procedure
Any lessee undertakes to respect the internal rules of the campsite, to use the rental without degrading it or disturbing the tranquility of the campsite.
• Swimming pool: Children must be accompanied by an adult.
The swimming pool is exclusively reserved for our customers. Swimming shorts are strictly prohibited in the aquatic area, wearing a swimsuit is compulsory. It is strictly forbidden to drink, eat or smoke inside the swimming pool, under penalty of exclusion from the campsite.
• Silence: motor vehicle traffic is limited to 10 km / h and is prohibited between 11:00 p.m. and 8:00 a.m. (the barrier is closed between these times). The use of sound devices should not be perceived beyond the perimeter of each location. From 11 p.m., it is compulsory that everyone respects their neighbors' right to rest.
Late arrival - early departure
The campsite manager must be notified in writing (email or letter) of any possible delay in your arrival, in order to keep your pitch or accommodation rental. Without news from you 24 hours after the expected date of arrival, he reserves the right to use the planned location. There is no refund or reduction in the event of a late arrival or early departure for any reason. Payment for all reserved days and / or nights is due in full to the campsite.
Guaranteed refund with COVID-19 conditions:
Your stay will be fully refunded if it is made impossible by measures taken by the competent public authorities, i.e.
-If you are unable to visit our campsite (detention, travel ban).
- If our establishment is forced to abandon the holiday rental following a decision by the competent public authorities (health conditions, rental ban).
Unconditional cancellation of stay guarantee
No refund of the sums paid will be possible if you do not subscribe to the Cancellation guarantee package. We recommend that you take out the cancellation guarantee that we make available to you:
• 4% of the amount of the reservation
* The cancellation guarantee must be paid in full when booking the stay and is non-refundable.
* The cancellation guarantee guarantees you an unconditional refund of the full amount of reservations paid (excluding administrative fees and cancellation guarantee) for any cancellation requested up to 8 days before the date of your start of your stay. Less than 8 days from the date of the stay, the guarantee will lapse.