CONDITIONS GENERALES DE VENTE
Réservation d'hébergement ou d'emplacement « tourisme » par des particuliers
Coordonnées du Prestataire : SARL JLCM CAMP
Camping du bas Larin
88 route de Larin le bas 07340 Félines
Tel: 09.79.12.33.42
Mail: camping@campingbaslarin.com Site : https://www.campingbaslarin.com/ Siret: 932 786 247 00019
Siren: 932 786 247
DEFINITIONS :
COMMANDE ou RESERVATION ou LOCATION : Achat des Services.
SERVICES : location saisonnière d'hébergement ou d'emplacement nu « tourisme ». HEBERGEMENT : Tente, caravane, résidence mobile de loisirs et habitation légère de loisirs.
ARTICLE 1 - SCOPE
These General Terms and Conditions of Sale apply, without restriction or reservation, to any rental of accommodation or bare pitches on the lower larin campsite, operated by SARL JLCM CAMP ('the Service Provider'), to non-professional clients ("The Clients" or "the Client"), on its website https://www.campingbaslarin.com/ or by phone, postal mail or electronic (emails), or in a place where the Provider markets the Services. They do not apply to site rentals intended for mobile leisure residences (mobile homes) that are the subject of a 'leisure' contract.
The main features of the Services are presented on the website https://www.campingbaslarin.com/ or in written form -paper or electronic- in case of booking by means other than a remote order.
The Customer is required to read it before placing an order. The choice and purchase of a Service is the sole responsibility of the Customer.
These General Terms and Conditions of Sale apply to the exclusion of all other conditions of the Service Provider, in particular those applicable for other marketing channels of the Services.
hese General Terms and Conditions of Sale are accessible at any time on the website and will prevail, where applicable, over any other version or any other contractual document. The version applicable to the Client is the one in force on the website or communicated by the Service Provider on the date of placing the Order by the Client.
Unless otherwise proven, the data recorded in the Service Provider’s computer system constitutes proof of all transactions concluded with the Client.
Under the conditions defined by the Data Protection Act and the European regulation on data protection, the Client has, at any time, a right of access, rectification, and opposition if the processing is not essential for the execution of the order and the stay as well as their consequences, to all of his personal data by writing, by mail and justifying his identity, to:
Camping du bas Larin
88 route de Larin le bas 07340 Félines
Mail: info@campingbaslarin.com
The persons concerned have the right to file a complaint with the CNIL.
The Customer declares having read these General Terms and Conditions of Sale and having accepted them either by checking the box provided for this purpose before implementing the online Order procedure, as well as the general conditions of use of the website https:///www.campingbaslarin.com/ , either, in case of booking off the internet, by any other appropriate means.
ARTICLE 2 – RESERVATIONS
The Client selects on the site or informs on any document sent by the Provider the services he wishes to order, according to the following methods:
Booking a pitch or accommodation is only done through the online booking interface available on the website https://www.campingbaslarin.com/ . Accommodation reservations can be made up to 15:00 1 day before arrival and pitch reservations can be made up to 12:00 on the day of arrival. The client indicates the dates of stay, and the number of people. The interface then proposes the available accommodations. The client chooses the type of accommodation or location and then communicates the necessary information to finalize the reservation (last name, first name, age, date of birth of the different participants, postal address, email address, mobile phone number). The client can then choose the options (refrigerator rental, bed linen rental, etc.) that may result in an additional cost indicated opposite each option.
Cancellation insurance can be taken out following the choice of options, it cannot be taken out after the reservation made.
The client can then finalize the reservation by paying a deposit.
It is the responsibility of the Client to verify the accuracy of the Order and immediately report any error to the Service Provider. The Order will only be considered as final after sending the Client confirmation of acceptance of the Order by the Service Provider, by email or post, or by signing the contract in case of reservation directly at the premises where the Provider markets the Services.
Any Order placed on the website https://www.campingbaslarin.com/ constitutes the formation of a contract concluded remotely between the Client and the Provider.
All orders are nominative and cannot, in any case, be transferred.
For any delay not reported, the rental/location becomes available 12 hours after the arrival date mentioned on the booking contract. After this period, and in the absence of a written message, the reservation will be void and the deposit will remain with the campsite management.
ARTICLE 3 – TARIFFS
The Services offered by the Provider are provided at the rates in force on the website https://www.campingbaslarin.com/ , or on any information medium of the Provider, when placing the order by the Client. Prices are expressed in Euros, excluding VAT and including VAT.
The prices take into account any discounts that may be granted by the Service Provider on the https://www.campingbaslarin.com/ website or on any information or communication medium.
These rates are firm and not revisable during their validity period, as indicated on the https://www.campingbaslarin.com/ website, in the email or in the written proposal addressed to the Client. Beyond this period of validity, the offer is null and void and the Service Provider is no longer bound by the prices.
They do not include the processing and management fees (application fees), which are charged additionally, under the conditions indicated on the https://www.campingbaslarin.com/ website or in the information (mail, email, ...) previously communicated to the Client, and calculated prior to the placing of the Order.
The payment requested from the Client corresponds to the total amount of the purchase, including these fees.
An invoice is drawn up by the Seller and delivered to the Client at the latest at the time of payment of the balance of the price.
3.1. TOURIST TAX
The tourist tax, collected on behalf of the municipality/community of municipalities, is not included in the rates. Its amount is determined per person and per day and varies depending on the destinations. It is to be paid at the time of payment for the Service and appears separately on the invoice.
ARTICLE 4 - PAYMENT CONDITIONS
4.1. DEPOSIT
The amounts paid in advance are installments. They constitute a value against the total price owed by the Client.
A deposit corresponding to 30% of the total price for the provision of the ordered Services is required when the order is placed by the Client. It must be settled upon receipt of the final rental contract and attached to the copy to be returned. It will be deducted from the total order amount.
It cannot be subject to any refund by the Service Provider due to a cancellation by the Client.
The balance of the stay must be paid in full 30 days before the arrival date (under penalty of cancellation of this rental)
The deposit is to be paid by transfer or by credit card payment link only (no holiday checks for the deposit).
4.2. PAYMENTS
The payments made by the Client will only be considered final after actual receipt of the amounts due by the Provider.
If paid by ANCV holiday check, it is mandatory to send them no later than 30 days before the stay, or to establish a deposit by credit card corresponding to the amount due in ANCV checks no later than 30 days before the stay, to make an exchange upon the client’s arrival.
If you subscribe with VACAF – AVF, the reservation is made via the campsite’s website with a deposit of 30% of the total price of the order, and in the comment section, indication of the allocated number concerned as well as the referent CAF department. Then the file is established and the campsite manager will indicate the amount covered by VACAF AVF and the remainder to be borne by the client. No refund of the deposit will be made in case of cancellation (specifying that VACAF assistance never covers the entirety of a stay!)
In the event of late payment and payment of the amounts owed by the Client beyond the above-mentioned deadline, or after the payment date indicated on the invoice sent to the latter, late payment penalties calculated at a rate of 10% of the total amount including VAT of the price of the provision of the Services, will be acquired automatically and by right to the Provider, without any formality or prior notice.
The delay in payment will result in the immediate payability of all amounts due by the Client, without prejudice to any other action that the Service Provider would be entitled to take against the Client in this regard.
4.3. NON-COMPLIANCE WITH PAYMENT CONDITIONS
Furthermore, the Service Provider reserves the right, in case of non-compliance with the payment conditions listed above, to suspend or cancel the provision of the Services ordered by the Client and/or to suspend the performance of its obligations after formal notice has remained without effect.
ARTICLE 5 - PROVISION OF SERVICES
5.1. PROVISION AND USE OF SERVICES
The accommodation can be occupied from 3 PM on the day of arrival and must be vacated by 10 AM AT the latest on the day of departure, any day of the week.
No arrival is accepted in the morning.
For any arrival before 3 PM, it costs an additional €15
For any late check-out it costs an additional 30euro.
The pitch may be occupied from 3 PM on the day of arrival and must be vacated by 12 PM on the day of departure, any day of the week.
No arrival is accepted in the morning.
For any arrival before 3 PM, it costs an additional €15
For any late check-out it costs an additional 30 euros.
The balance of the stay must be fully paid
• 30 days before the arrival date (under penalty of cancellation of this rental)
If payment by ANCV holiday check, it is mandatory to send them no later than 30 days before the stay, or to send a bank check corresponding to the amount due in ANCV checks no later than 30 days before the stay, to make an exchange upon the client’s arrival.
The accommodations and pitches are intended for a specific number of occupants to be rented out and may in no case be occupied by a greater number of people.
The accommodation will be returned in the same condition as upon delivery. Failing which, any deterioration of the accommodation or its accessories will give rise to immediate repairs at the tenant’s expense. The end of rental inventory must be strictly identical to that at the beginning of the rental. It is forbidden to smoke in the rentals. Regarding the cleaning, it is included in the price of the stay.
The pitches will be returned in the same state of cleanliness as upon delivery.
5.2. SECURITY DEPOSIT
For accommodation rentals, a security deposit of €500 by credit card is required from the Client on the day of the handing over of the keys and is returned to him/her on the day of the end of the rental with possible deduction of the repair fees.
This guarantee does not constitute a limit of liability.
ARTICLE 6 – DELAY, INTERRUPTION OR CANCELLATION OF STAY BY THE CLIENT
No reduction will be granted in the case of a delayed arrival, an early departure or a modification of the number of people (whether for all or part of the planned stay).
6.1. MODIFICATION
In the event of a change in dates or number of people, the Service Provider will endeavour to accept as many requests for date changes as possible within the limits of availability, and this without prejudice to any additional costs; it is in any case a simple obligation of means, the Provider cannot guarantee the availability of a location or accommodation, or another date; an additional price may be requested in these cases.
Any request for a reduction in the duration of the stay will be considered by the Service Provider as a partial cancellation, the consequences of which are governed by Article 6.3.
6.2. INTERRUPTION
A premature departure cannot give rise to any refund from the Provider.
6.3. CANCELLATION
In all cases of cancellation, the processing and management fees (article 3) will remain due to the Service Provider as well as the cancellation insurance fees (if subscribed).
A cancellation requested more than one month before the start of the stay will be taken into account in full (except for administrative fees and cancellation insurance fees previously subscribed, which always remain with the provider)
A cancellation requested less than one month before the start of the stay will be cashed in full by the provider.
6.4. CANCELLATION IN CASE OF PANDEMIC
6.4.1. In case of total or partial closure of the establishment during the dates of the booked stay (which is equivalent to a total or partial ban on reception of the public, insofar as the Client is directly concerned by the application of this measure) decided by the public authorities, and which is not attributable to the Provider, the amounts paid in advance by the Client for the reservation of the stay will be refunded within a period of 60 days.
The Service Provider cannot, however, be required to pay additional compensation beyond this reimbursement of the amounts already paid for the reservation of the stay.
6.4.2. By derogation from the provisions of article 6.3 CANCELLATION, any cancellation of the stay duly justified by the fact that the Client is suffering from COVID-19 (infection) or another infection considered to be related to a pandemic, or would be identified as a contact case, and that this situation would call into question his participation in the stay on the scheduled dates
- upon issuance of a non-refundable credit note valid for 12 months
Any processing and management fees as provided for in the general conditions will remain acquired by the Service Provider. In any case, the Client must imperatively justify the event making him eligible for this right of cancellation.
6.4.3. By derogation from the provisions of article 6.3 CANCELLATION, in the event that the Client is forced to cancel the entire stay due to governmental measures not allowing the
participants to move (general or local confinement, prohibition of movement, closure of borders), even though the campsite is able to fulfill its obligation and accommodate the Clients, the Provider
- will issue a credit note corresponding to the amounts paid by the Client, after deduction of processing and management fees (article 3) which will remain acquired by the Service Provider. This credit note, non-refundable and non-transferable, will be valid for 12 months.
6.4.4 - If the Client subscribes to a specific insurance covering the risks listed in article 6.4.2 or article 6.4.3, the insurance benefits received by the Client will be deducted from the amount of the credit note referred to in articles 6.4.2 or 6.4.3.
ARTICLE 7 - OBLIGATIONS OF THE CLIENT
7.1. CIVIL LIABILITY INSURANCE
The Client hosted on a site or in an accommodation must be insured for civil liability. An insurance certificate may be requested from the Client before the start of the service.
The campsite declines all responsibility for any damage suffered by the camper-caravanner’s equipment that is of its own making.
7.2. ANIMALS
Pets are accepted, under the responsibility of their masters. They are accepted with the packages available from the Provider and payable on site.
7.3. RULES OF PROCEDURE
An internal regulation is posted at the entrance of the establishment and at the reception. The Client is required to read it and comply with it. It is available on request.
ARTICLE 8 - OBLIGATIONS OF THE PROVIDER - GUARANTEE
The Service Provider guarantees the Client, in accordance with the legal provisions and without additional payment, against any lack of conformity or hidden defects, resulting from a design or production defect of the ordered Services.
In order to assert his rights, the Client must inform the Service Provider, in writing, of the existence of defects or non-conformities within a maximum period of 2 days from the provision of the Services.
The Service Provider will reimburse or rectify or have rectified (as far as possible) the services deemed defective as soon as possible and at the latest within 2 days following the Service Provider’s finding of
defect or vice. The refund will be made by credit to the Client’s bank account or by bank check addressed to the Client.
The guarantee of the Provider is limited to the reimbursement of the Services actually paid by the Client. The Service Provider cannot be considered liable or in default for any delay or non-performance resulting from the occurrence of a case of force majeure usually recognized by French law.
The Services provided through the Provider’s website https://www.campingbaslarin.com/ comply with the regulations in force in France.
ARTICLE 9 - RIGHT OF WITHDRAWAL
Activities related to the organization and sale of stays or excursions on a specific date or during a specified period are not subject to the withdrawal period applicable to distance and off-premises sales, in accordance with the provisions of article L221-28 of the Consumer Code. Thus for any order of a stay with the campsite, the client does not benefit from any right of withdrawal.
ARTICLE 10 – PROTECTION OF PERSONAL DATA
The Service Provider, editor of these presents, implements processing of personal data which have the legal basis:
Be the legitimate interest pursued by the Provider when it pursues the following purposes:
- prospecting
- the management of the relationship with its clients and prospects,
- the organization, registration and invitation to events of the Provider,
- the processing, execution, prospecting, production, management, follow-up of requests and client files, - the drafting of acts on behalf of its clients.
Compliance with legal and regulatory obligations when implementing a processing having the purpose:
- the prevention of money laundering and terrorist financing and the fight against corruption, - invoicing,
- accounting.
The Service Provider only retains the data for the duration necessary for the operations for which they were collected, as well as in compliance with current regulations.
In this regard, the data of the clients are kept for the duration of the contractual relations increased by 3 years for the purposes of animation and prospecting, without prejudice to conservation obligations or limitation periods.
In terms of the prevention of money laundering and terrorist financing, the data is kept for 5 years after the end of the relationship with the Provider. In terms of accounting, they are kept for 10 years from the end of the accounting year.
The data of prospects are kept for a period of 3 years if no participation or registration to events of the Provider has taken place.
The data processed is intended for the authorized persons of the Provider.
Under the conditions defined by the Data Protection Act and the European regulation on data protection, individuals have a right to access, rectify, query, limit, portability, erasure data concerning them.
Data subjects also have the right to object at any time, for reasons relating to their particular situation, to the processing of personal data based on the legitimate interest of the Service Provider, as well as a right of opposition to commercial prospecting.
They also have the right to lay down general and specific guidelines defining how they intend to exercise, after their death, the rights mentioned above
• - by email to the following address: Email address
• - or by postal mail to the following address: Last name, first name Corporate name Mailing address accompanied by a copy of a signed identity document.
The persons concerned have the right to file a complaint with the CNIL.
ARTICLE 11 - INTELLECTUAL PROPERTY
The content of the website https://www.campingbaslarin.com/ is the property of the Service Provider and its partners and is protected by French and international laws relating to intellectual property.
Any reproduction, distribution, total or partial use of this content is strictly prohibited and may constitute an infringement.
Furthermore, the Service Provider remains the owner of all intellectual property rights in photographs, presentations, studies, drawings, models, prototypes, etc., made (even at the request of the Client) with a view to providing the Services to the Client. The Client therefore forbids any reproduction or exploitation of said studies,
drawings, models and prototypes, etc., without the express, written and prior authorization of the Service Provider who may condition it to a financial compensation.
The same applies to names, logos or more generally any graphic representation or text belonging to the Service Provider or used and distributed by him.
ARTICLE 12 - APPLICABLE LAW - LANGUAGE
These General Terms and Conditions of Sale and the operations resulting from them are governed by and subject to French law.
These General Terms and Conditions of Sale are written in French. In the event that they are translated into one or more foreign languages, only the French text would be authentic in case of dispute.
ARTICLE 13 – DISPUTES
All disputes to which the purchase and sale operations concluded pursuant to these general conditions of sale could give rise, concerning their validity, interpretation, execution, their termination, their consequences and their consequences and which could not be resolved between the Service Provider and the Client will be submitted to the competent courts under the conditions of common law.
The Client is informed that in any case of dispute, he may resort to a conventional mediation procedure or any other alternative method of dispute resolution.
He may in particular have recourse free of charge to the following Consumer Ombudsman:
SASU LIVE BETTER TOGETHER
Mediation - live better together
RCS of NANCY under the number 820 862 241,
2impasse of Beauregard
54000 NANCY
Tel:0661185097
https://www.mediation-vivons-mieux-ensemble.fr/
ARTICLE 14 - PRE-CONTRACTUAL INFORMATION - CLIENT’S ACCEPTANCE
The Customer acknowledges having been informed, before placing their Order, in a readable and understandable manner, of these General Terms and Conditions of Sale and all the information and data referred to in articles L 111-1 to L111-7 of the Consumer Code, in addition to the information required pursuant to the decree of October 22, 2008 relating to the prior information of the consumer on the characteristics of rental accommodations in outdoor hotels and in particular:
• - the essential characteristics of the Services, taking into account the communication medium used and the Services concerned;
• - the price of the Services and related fees;
• - information relating to the identity of the Provider, its postal, telephone and electronic contact details, and its activities, if they are not apparent from the context;
• - information on legal and contractual guarantees and their implementation; the functionalities of digital content and, where applicable, its interoperability;
• - the possibility of resorting to conventional mediation in case of dispute;
• - information related to, termination terms and other important contractual conditions.
The fact for a natural person (or legal entity), to order on the website https://www.campingbaslarin.com/ implies full and complete adherence and acceptance of these General Conditions of Sale, which is expressly recognized by the Client, who waives, notably, to avail oneself of any contradictory document, which would be unenforceable against the Provider.